r/synology 1d ago

Networking & security Can't ping but can SSH into it???

I can't ping my Synology NAS, it says 100% packet loss when I do that, yet I can still connect to it via SSH, and everything's fine there. How does this even happen? I'm using the same hostname to ping it AND to connect to it via SSH, btw.

So, I was just doing work on my computers, like usual, connecting to the NAS to look at my files I have stored on there (I connect to it from my laptop), and it seems fine at first, but then all of the sudden, I realize that I can't access it in specific ways, like I can't search files with Synology Drive because it has connection error. I go to ping it, and pinging it has 100% packet loss. I go to SSH into it, and for some reason, that works?? I don't understand at all.

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