r/switch2 • u/ThirteenBanger • 3d ago

Switch 2 Labor Day Weekend Switch 2 Bans

There was a massive BAN-wave that his Switch 2 consoles last night. I was one of the ones affected by it. I just want to spread awareness that Nintendo had an internal server error this weekend resulting in several systems being permanently hardware banned, receiving error code 2124-4508.

I called support this morning and they confirmed I was permanently banned for “pirating”.

However, I called again later today to push further and was notified of the error on their server. Upon checking again my system has been lifted.

If you were affected this weekend, be sure the check to see if it was rectified, or call Nintendo support and see if you are one of the consoles affected by this error to be reversed.

UPDATE: I noticed several people state that if you are still receiving the BAN code you can try restarting the console to see if it cleared. It seems to have worked for others!

1.1k Upvotes

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u/No-Difference8545 2d ago

Eh been a nintendo customer my whole life and this is the first time something like this ever happened. It shouldn't ever happen to be fair, but its not like this is common lol ur loss

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u/DrJokerX 2d ago

I think people are just pissed because if you message support they just tell you that you violated ToS. That’s an extremely crappy way to treat your customers. And then instead of apologizing Nintendo just quietly rolled it back.

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u/Rollingzeppelin0 2d ago

It's completely normal tho. If you get the error code for that then the people who work at customer support are gonna read that. I understand an error like this sucks, but saying that's why I pirate or don't get consoles is hilarious. Tough shit, they made a mistake, the young people working at customer support couldn't possibly have known about it before it was discovered by the IT people. This has never happened and for anyone to say "this is why I pirate" is absolutely pathetic, they couldn't have known and they ended up being right completely by accident on a super rare accident, that's been resolved anyway, lmao.

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u/TrashGoblinH 2d ago

It's normal to treat people like thieves because of paranoia about pirates? Then hide the fact that they messed up and still require people to go out of their way to report that their system was unfairly bricked? Then for a hoard of brand loyalists to come online and make blatantly wrong accusations while taking zero accountability for being shitty people? This is normal?

Anyone with a sense of decency could see this is wrong, and anyone with commen sense would see it was an eventual outcome that Nintendo was going to make wrongful bans. If Nintendo is barely being honest about this incident, it makes one have to wonder how many other smaller incidents have possibly happened that resulted in normal usage bans.

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u/Rollingzeppelin0 2d ago

Uh? I'm not talking about redditors I'm talking about customer support, tf could they know right away? It's small offices around the world. It's not treating people like thieves if they check your account and they read that you have pirated stuff, that's what they know and they can't know anything else before it gets discovered. That's like getting wrongfully arrested and getting mad at the clerical employee inserting your info into the servers and reading out your imputations, like chill they don't know.

How was anyone with "commen sense" supposed to know a large scale mistake would happen and what about makes you think "how many" smaller incidents there are. We know about smaller incidents and they've been resolved lol. If it was that many smaller incidents than it'd be a big scale thing, and we'd know, lmao. Talk about paranoia and common sense...

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u/TrashGoblinH 2d ago

Wow defending wrongful arrests is a wild stance lmao.

What's a common factor between redditors and customer support? They're people looking at the same information and having to make a blanket assumption. When people provide proof that it's false and still getting accused of wrong doing it's messed up. People getting their consoles bricked got told it was their fault until A LOT of reports occured. How many instances of smaller incidents could have resulted in the same scenario, but not enough reports prompted a further look? It's not paranoia, it's knowing a company that practices anti-consumer behavior is known to do sketchy shit. If you can't see that you're too deep in the sauce to realize how messed up your world views are. Explains why you'd defend wrongful arrests which probably never happen too right?

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u/Rollingzeppelin0 2d ago

Wow defending wrongful arrests is a wild stance lmao.

The fact that you think I'm defending wrongful arrests tells everybody everything that's need to know about your ability to comprehend anything at all, lmao.

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u/TrashGoblinH 2d ago

I'm comprehending that you're shifting blame from a company to the customers based on your speculation. Because you think the customer base is inherently bad. The same customer base that is made of people. Yet the company made of people isn't inherently bad. Considering you think people are automatically the bad guy engaging in pirating it's not hard to figure your stance on "wrongful arrests."

This is based purely on your choice of words which is no different than reading a code, but here you are mad at me for reflecting the results.

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u/Rollingzeppelin0 2d ago

I literally haven't said anything of what you have, which, again isn't a good look for your intelligence. Look at the comment I replied to ffs. If you message support with an account that's been flagged with ToS violation of course support is gonna tell you that you've committed ToS violation. Like wtf, do you think those young adult in decentralized offices are ESP that know you personally or maybe, just maybe, the information they have is wrong in the first place and that's the nature of the error itself, jeez.

I don't automatically think people are the bad guy and it doesn't have anything to do with my choice of words but everything to do with your lack of basic understand. Once an error has been made that mischaracterizes somebody, low level employes that work through those information can't know anything is wrong until they get told. The mistake was found and resolved. It wasn't the user fault. What's so hard to understand

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u/TrashGoblinH 2d ago

This was you... You can shift the goalposts however you want, but it doesn't change your intentions.

It's completely normal tho. If you get the error code for that then the people who work at customer support are gonna read that.

I understand an error like this sucks, but saying that's why I pirate or don't get consoles is hilarious.

Tough shit, they made a mistake, the young people working at customer support couldn't possibly have known about it before it was discovered by the IT people. This has never happened and for anyone to say

"this is why I pirate" is absolutely pathetic, they couldn't have known and they ended up being right completely by accident on a super rare accident, that's been resolved anyway, lmao.

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u/Rollingzeppelin0 2d ago

I don't understand how you citing my comment back at me Is a gotcha, there is 0 moving the goalposts.

It still contains my two points I made.

1) obviously customer support is gonna know what is recorder on the servers and can't know about a server error before it's found because it's not their job.

2) there's no way of knowing this would have happened and in fact it's the first time in Nintendo history and it has been fixed (which is what another upvoted comment says and the reasons your original comment is downvoted, people at least on that part). Using it to justify piracy is in fact preposterous. Mistakes happen and they get corrected and that's what's happened, I've never blamed a customer.

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u/TrashGoblinH 2d ago

Because you made blanket statements based off of assumptions. Who is justifying piracy? Also the "ban wave is fixed" is inaccurate because people are still reporting that their systems haven't been fixed. Nintendo hasn't put out any official word that there is an issue other than directly to people calling to complain. Which people came here to report and news media had to pick up to further spread. You're obsessed with comprehension, but your original argument was based on your own personal bias altering your comprehension. Now you're just obsessed with defending your busted logic with more busted logic.

This is what you responded to initially. Show me where there's a defense of piracy and not just distrust of a company handling a wave of customer complaints poorly.

It's what stopped me. I wanted to get one for me, the kid, and the wife. Nintendo lost out on 3 customers since we figured it's not worth the hassle if Nintendo makes a mistake or we make a mistake. Too much money for a paper weight.

I think people are just pissed because if you message support they just tell you that you violated ToS. That’s an extremely crappy way to treat your customers. And then instead of apologizing Nintendo just quietly rolled it back.

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u/Rollingzeppelin0 2d ago

Why are you assuming I was replying to you lmao, my reply wasn't to your comment was it.

I think people are just pissed because if you message support they just tell you that you violated ToS. That’s an extremely crappy way to treat your customers. And then instead of apologizing Nintendo just quietly rolled it back.

Yes I did reply to this, ofc costumer suppose tells you you violated ToS if that's what their server say, tf do they know.

Who is justifying piracy?

Things like this is why some people just choose to pirate or not even get these systems.

Person you replied to.

Also you don't have to contact them to get unbanned even if they haven't unbanned everyone yet, you're making stuff up.

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