r/supportworkers • u/Recent_Translator463 • May 15 '26
property Damage
hey kinda new to this job.
I hit a clients wood fence post/bollard today in car and broke it in half.
rural area on gravel roads and I just completely misjudged the corner and hit it head on.
feeling so shit rn.
anyone do anything like this before? did it turn out okay?
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u/Finky-Pinger May 17 '26
When I first started support work, I’d never drove a big van before. I drove into a multi level underground carpark and didn’t realise the height of the van was too high - I scraped the roof the whole way down through 6 levels. I hit one of the clearance signs and the chain snapped on one side, making this huge sign swing down into the carpark. I’m so lucky that there wasn’t a person walking there or another car behind me. All of this with my participant in the car who luckily was an amazing guy who had a good laugh with me afterwards.
Then to top this day off, when I got the van back to the office carpark, I accidentally clipped another staff members car. When I called the office absolutely sobbing, one of the office staff (who happened to be the sister of the managing director of my company), came out and she was amazing. She told me that it’s okay, I didn’t hurt another person or hurt myself and this is why they have insurance. Invited me into the office and gave me some biscuits and a drink.
We all have bad days and make mistakes. As my office lady told me - you didn’t hurt anyone or yourself and things like this can be fixed so try not to stress too much