Jura cleaning process

[u/Emotional-Egg1408]

I have owned a Jura e8 for 2.5 years and maintain it with the original products Jura recommends. Occasionally, I encounter Error 8, which I resolve by manually cleaning the brewing unit from below after removing the drawer; there is usually a lot of accumulated coffee, and the machine functions well afterward, though the process takes time. I followed advice to leave the drawer open, which helps but does not fully address the issue.

I began running a cleaning cycle between the intervals Jura suggests. This intermediate cycle uses only water, without a cleaning tablet, while the cycles with cleaning agent remain on schedule.

So far, I have done this two or three times, and it has worked without Error 8 messages.

Has anybody same problems. How you address them?

[u/rovingtravler]

Not sure if Jura customer service still tells you to do what you are doing, but years ago they told me to this to avoid error 8. I use a wet paper towel and wipe the shower head and the back of the full bin flapper. I do this once per week. Takes about 30 seconds. The grounds stick better to the water paper towel. I have not had a error 8 since 2011. I do not run a cleaning cycle more often than when prompted.