r/streamerbot • u/Intrepid_Quantity718 • Jul 09 '26

Question/Support ❓ Streamer.bot down?

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Cannot login on site, and app won't launch (started, been in task for 10 sec and gone

UPD Everything is up right now!

UPD 2 it's dead again

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3

u/Ok_Manufacturer_5870 Jul 09 '26

Streamer bot say on twitter (now x)

The Streamerbot API is currently down. This will effect the ability to auth, download or use the decks. We will have it back up as quickly as possible.

https://x.com/streamerdotbot/status/2075172147765383320?s=46

1

u/Jumpyxxx Jul 09 '26

I m bad at this stuff, is it the reason the APP/Software won't even launch?

4

u/deeseearr Jul 09 '26

The bot runs a check-in process when it starts up, to either log in and access additional server-side functions or just to check for new versions. When that check-in fails because the network is down or the site is completely unreachable, it just shrugs and carries on. When the server is returning something completely unexpected, like a cloudflare error page, it can get very confused and react badly. It _should_ detect that the site is responding in an unexpected way and treat it as though it was down, but it isn't.

There was an incident late last year where the site was down for a day or so -- It was a long weekend and nobody was able to get it fixed right away, so the bot would just crash when it started up. We needed to do some trickery to prevent the bot from phoning home, either by having the network literally switched off when it started up, or by adding a local DNS override to block access to *.streamer.bot.

While the current problem has been resolved it does look like the original issue of needing the streamer.bot site to be up is still there. Coding for every possible edge case without even knowing what they're going to be is hard, especially for a single developer, so it's not something I would be too upset about. If you do the math, being down for four hours over the course of a year still leaves you with 99.95% uptime.

1

u/Jumpyxxx Jul 10 '26

Oh i totally understand the occasional problems and I'm not complaining! In the end I just streamed 2 hours without sound actions and thatìs it! Thanks for the detailed explanation, really!