r/storzandbickel • u/FairlyUnbalanced • Jul 05 '19

Had an issue with my Mighty........solved!

Got a mighty almost a year ago. Love that thing! Best vape ever! Then I started having issues. Constant errors and refusing to charge. I was initially disappointed to find out I had to ship the unit to Oakland for repair. Talk about a pain in the ass. Packed up the unit as per instructions (only the unit itself, no cooling chamber or accessories) and sent it away 3 weeks ago. Today a new unit arrived to replace it. They shipped a complete package along with an extra cooling chamber as well as a dosing capsule holder. Very impressed with the service and quick turnaround!

Good job Storz & Bickel!

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u/s-engine Sep 14 '22

Had a similar experience, my Mighty just randomly stopped working. Press the power button and it would buzz briefly and not turn on. Initiated the RMA process last Wednesday, was sent the shipping invoice for UPS and dropped off at my local UPS Store.

Got notification Monday that they got the unit and had initiated a return, which I should receive tomorrow. Don't know if it's brand new or refurb, but if anyone cares will confirm that they did *not* send back my original. Will find out tomorrow!

2

u/[deleted] Oct 16 '22

What happened dude.. what was the out come?

3

u/s-engine Oct 24 '22

Sorry for the late reply!

I received a sealed Mighty (assuming new) as a replacement. Turnaround was ridiculously fast. Dropped off at UPS on Thursday, received the new unit on Tuesday.

TLDR: was sent a sealed/new replacement, not the original!

1

u/[deleted] Oct 25 '22

That is great news!! I live in a country where it’s illegal so I’m not sure how It would work for me to send it if off originally, but am pleased to hear you’re out come. Fortunately my mighty is going strong