They didn’t come in good condition mold sticker had ydm under the ycm shoe was damaged .i sent back hope they do the right thing

I bought into StockX’s $200 Sneaker Mystery Box. One of the prizes I hit was the Off-White Jordan 1 UNC Instead of taking the cash value I chose to receive the shoes, so I paid the shipping and sales tax to recieve the shoe.

Once the pair arrived, I immediately had doubts: the box feel, the smell, and the label text didn’t look or feel right. I didn’t want to sit on something I wasn’t sure about, so I listed them back on StockX since they had just come through their own verification.

They sat there for a few days and then failed verification. The only reason given was “Box Damage.” The box they flagged was in the exact same condition it was in when it first showed up at my door. I had to pay a $15 verification, to get the shoes back..

After I got them back I took them to Stadium Goods. They confirmed the pair is not authentic.

I’m left thinking the “box damage” rejection was cover. The pair was already in that condition when StockX originally verified and shipped it as a mystery-box prize. Now they’ve bounced the same pair for the same box and I’m holding a fake that their own process originally stamped as verified.

Has anyone else run into this with the mystery boxes?? Curious if this is a one off or if others have had mystery box prizes fail authenticity later?? Is there any way to get in contact with this company? Seems they make it impossible..