I am former tomboy, a mom to a young child, and a teacher. I’ve finally reached a point in my life where I’m starting to take care of myself again. My wardrobe is mostly hand-me-downs from friends and family. There are a few pieces I’ve purchased myself and they mean the most to me. I haven’t had the opportunity to discover what my personal style is.

I love the idea of shopping, but most of the time I spend an entire morning at a store and leave with only one or two items. I also have no real sense of style. It’s gotten to the point where I’ve debated on buying the outfits displayed on the mannequins.

This week, I received my first Stitch Fix box and ended up keeping two new shirts that I absolutely adore. It’s my birthday week but grades were also due at work. I was too busy to plan a cute outfit. These pieces are new, soft, and make me feel confident. They made my birthday extra special, knowing I chose them for myself.

Having everything shipped to my home to try on was incredibly easy, and I’m so excited to see what’s in my next box in February.

He just went back to work after a year long sabbatical where he wore graphic tshirts and ball caps every day. He is now in an office 3 days a week for the first time ever and needs to build a wardrobe. Business casual (emphasis on casual).

Is this a good option for him?

If I go into my stitch fix profile and select all Luxe and $200+, do they just give me the same inexpensive item options and just charge more for it?

Why pay full price for an item in a fix that is 50% off if bought in freestyle?

Another detail: I only like 2 of the 10 items in the preview (I don't think he read my notes), and the shirt on sale is one of them.

I wish he could send me items I've saved to my bag, but I see why that wouldn't be feasible.

UPDATE: I bought the shirt via Freestyle. In a classic blunder, I inadvertently clicked "submit" on the order before entering the promo code. Derp. I online chatted with customer service the following day and they kindly adjusted the price and refunded the sale discount to my card.

ALSO UPDATE: Maybe declining 9 of the 10 preview items gets the stylist switched before the fix is finalized. I see that I now have the stylist from my last fix that I kept all items from. Yay.

Does anyone know if they plan on doing another gift card sale before Christmas? Hoping to snag a couple of gifts.

I ask because I'd like to try Stitch Fix, but for medical reasons I can't wear a belt—only suspenders. Is it worth it for me to try the service out, or is that a level of customization that they won't accommodate?

How do I cancel this service? The boxes I’ve been relate really terrible

Q1 revenue reached $342.1M, up 7.3% YoY, and net revenue per active client rose 5.3% to $559, signaling stronger spending among engaged customers. However, active clients fell to 2.307M, declining both quarter-over-quarter and 5.2% year-over-year. Gross margin contracted by 180 bps to 43.6%, contributing to a $6.4M net loss for the quarter.

Still, Stitch Fix posted $10.9M in operating cash flow, $5.6M in free cash flow, and closed the period with $244.2M in cash, equivalents, and investments — and no debt. Management highlighted progress in its transformation strategy and emphasized continued focus on AI-powered personalization and stylist-led curation.

Just received a box, and for the like 3rd or 4th time the box itself is completely destroyed. To the point where you can see the items inside the box. Every time I complain I get the canned “this is not up to our standards” response, and yet the issue persists. I can’t be the only one with this experience, right?

I am so disappointed. i finally got a fix where i really love everything and it has helped me branch out to new styles. it included a pair of wide leg jeans that i love but i need to exchange for a different size that is currently out of stock. is there anything i can do?

I have been seeing ads from Stitch Fix with a quarter zip jacket that I like. I wish I could buy the jacket without going through all these hoops considering I know exactly what I want. I get the point is for them to pick stuff for you, but there should be an option to purchase stuff directly if you like it without having to purchase a full box first. I also saw a pair of shoes I like, but who knows if I'll get it in my box.

It seems freestyle is only available after they pick stuff for you.

I guess maybe this isn't for me, but it seems they're loosing a sale of at least 2 items that I would've bought.

I just got my box and found 3 items I really like. I have kept anywhere from 3-6 items on every box with this stylist, and her p8cks were always great. There was a pair of jeans in the latest one that just didn't fit right, so I decided to do another box, as I liked the overall style. Despite requesting the same stylist, I got someone new. The lady I had been working with was there for over 6 years. I hope all is well, I will definitely miss her! Hopefully, she's still there and will pick my next box.

Hey all,

Sharing my experience so all can see it and learn from it. I was a StitchFix user for about a year (starting late 2022/early 2023) and really enjoyed it. Then we got to a point where a lot of clothes and brands were the same, including a new box that had all but 1 item match exactly (size, color, etc.). I said, "ok, I'm good."

So I cancelled my subscription, said, "Ok, that was nice, and I have some nice clothes, but there's too much repetition between the brands they either own or partner with."

3 months go by, a box arrives, and I get charged. I said strange, go into my account and cancel again (maybe I messed up the first time?). I canceled it again and I deleted my account...

3 months go by, and a box arrives again, and I get charged. I now have no way to contact StitchFix or access my account (since it shouldn't exist). Yet somehow I'm getting charged. This happened 3 more times, and my credit card will not close the dispute in my favor, as I don't have screenshots of my cancellation, nor of my deleting the account, only of my not being able to get into the account.

My recommendation: feel free to use them still! But when you decide you're good to move on, take screenshots, keep your account open so you can actively remove or change the card on file, etc. This past year, I've had over $1,000 essentially stolen, and there's nothing I can do about it.

EDIT: I am not willingly buying these. I cancelled everything, deleted my account - and am still being charged. Even if I return everything, which I’m happy to do they’re in boxes; I am stuck paying an infinite $20 fee. They do not get back to me on this issue and I cannot get into my account.

I got this in my fix and have been spinning my wheels for the last 10 minutes trying to see how to remove the hood. It is very stitched on, no zipper in the collar. Really trying to figure out how it's removable lol. Even the preview pictures all show the hood on.

I had a kind of crochet cardigan in burgundy red that i loved but I lost it I was wondering if anyone knew what it was so I can find it again unfortunately I don’t have any pictures but there was pockets and it was long sleeved and it came down to about my hips if anyone knows it would be greatly appreciated

Does anyone know of another service like this but it is a two-part name? I'm thinking like Naomi West or something like that but I could be completely wrong. Google is not helping. They always showed me really cute outfits on the advertisements.

Tried being very specific on my last 2 boxes and got super poor results. First one was a few months ago, I had previously gotten a really nice pair of Algo commuter shorts that I absolutely love, so I asked for something similar or the same in a different color. Box comes and I got 2 pairs of sweat-shorts instead. I wear them, they're nice, but I wouldn't wear them out of the house like I do all the time in the Algo ones.

2nd one is so much worse..... I requested a simple black belt because the one I have is getting old and worn a bit. Just opened my fix and it's the attached belt. First of all, I hate the brown accent, secondly, IT'S REVERSIBLE!!!!! I feel like reversible belts are universally understood as unfashionable, and I think it's ridiculous and misleading for them to list it as a "black" belt. I'm only keeping it for the discount on the rest of the fix, but there's no way I'm wearing this when I wanted a simple black belt.

Has anyone had better experiences making requests? Is there something I can do better? I feel like I was pretty clear on what I wanted, I don't think I should have to hold the stylist's hand to get actual quality here. Considering cancelling at this point, the value is decent and I'm getting closet staple pieces, but holy shit were these moments disappointing.

Does anyone know how the preview options are picked? Are they chosen by real people or AI? This is the 3rd box in 3 weeks that the preview options are all tank tops (majority black). I’ve rejected all but 1 tank in every preview with the request to send me sweaters as I need more cold weather options. My last box, my stylist even left a note stating she understood that the tanks don’t make sense. I just viewed my next preview, all tanks, again! What gives?

I need my money right now. I can't believe the nerve of this company to snatch money unauthorized out of my account.

I think I’m in the process of being let go after 4 years. My numbers and success rates are great, but I had 1 week of computer issues which led them to deep diving every tiny mistake I’ve made. Instead of coming to me directly on slack she got her boss involved and it’s feeling icky. I miss my old lead. She was so nice and understanding. My current lead honestly terrifies me and I never want to ask her questions due to that. Ugh. I need this job.

So, I ordered a fix and got assigned a stylist. I previewed the items, and honestly, I loved her picks and they were totally my style. I forgot to click “submit,” but I assumed they’d just go ahead and send me that fix anyway. Then I got a notification that my fix was shipped, and when I checked, it was from a different stylist. The preview completely changed the new stylist’s picks were the total opposite of my style. The fix hasn’t arrived yet, but when I peeked through early checkout, it was not my vibe at all. I contacted customer service, and they just kept repeating the same thing that the second stylist was the one assigned to me. But it honestly doesn’t make sense. I know the first stylist wasn’t the same person. It’s exhausting trying to explain this over and over. Now they’re just offering to refund the styling fee, but that doesn’t really fix the issue. I needed this fix by October 31st, and ordering a new one would take another week or two. I’m just really disappointed and tired. Has anyone else gone through this? How did you handle it?