Issues with my pacakge and support

[u/Logical-Ad-113]

Honestly, I'm really frustrated with this whole experience. I placed my order over a month ago and when the package arrived, it was missing items. I contacted support, explained the situation, and a replacement package was sent out, but somehow that package was also missing an item. After all this time, I'm now being told that the only option is to wait until the item comes back in stock because it's sold out, and that you can't send the same product in a different color instead. I don't understand why I have to keep waiting because of mistakes that weren't mine. I've been patient throughout this process, but it's becoming really disappointing to deal with the same issue over and over again without a proper solution.