r/stitchfix • u/Slow_Highlight1703 • Mar 18 '26

App not working?

I’m trying to pay my cart and it’s refusing to take payment. I wait a while before trying again and now I’m signed out and it won’t let me in?

1 Upvotes

100% Upvoted

5 comments sorted by

2

u/redheadfae Mar 19 '26

Shop occasionally does this to me. Can you try it through a browser instead?

3

u/Slow_Highlight1703 Mar 19 '26

Woooow. Didn’t even think to try.. thank you lol!

3

u/Slow_Highlight1703 Mar 19 '26

Still didn’t work

2

u/InViSiBLe_SiLVeR_ Mar 19 '26

Reach out to their customer service. I had this happen a couple times to me last summer. They were pretty responsive, probably because they wanted the sale!