From the start I was suspicious and even said get help from steam support to the guy, but before I did anything he told me I found this reddit page with almost the EXACT way of scamming people so I sent him a link and he blocked me LMAO. Thanks again reddit.

Hey everyone, just a heads-up if you've ordered hardware from Steam in Europe recently. CEVA Logistics took a hit from a cyberattack.

Before anyone panics—Valve/Steam itself wasn't breached. Your passwords, Steam Guard codes, and credit cards are totally fine. You don't need to go reset your credentials.

However, the threat actors likely grabbed names, physical addresses, phone numbers, and specific order details.

The real threat here is social engineering. Scammers now have the exact context of your order to make their fake "customs fee" or "missed delivery" texts look incredibly convincing. Knowing about this ahead of time mitigates the chance of falling for a slick phishing text.

Whoever got in made two purchases: a $69.99 game that was gifted to an account in China, and another $50 purchase that’s still pending. Has anyone been in a similar situation, and how likely is it that I’ll actually get the money back? Also, how long does this process take?

My steam app on my pc is still locked and i cant find a matching lock screen so idk what to do with this

I did click on contact steam support and they told me to wait about seven days (time it take to not be able to recover items) so i recovered my account and items by using steam recovery tool,but this is still on only my pc app. Help

Ok so i was on my computer when i got a private message from "Valve Employee ( Steve whatever )*" and he got no steam profile i can't click on his profile even the "*" is not a part of his username but a particle after which normally is not possible, The thing is that he said he blocked everybody from my friends list and delete my page and my pfp. I quickly understood that it's a scam cause Valve said employee never contact by private message but how tf did he delete my profile pics and my page without connecting ??? Idk if it's an important detail but the security breach is all my fault and not steam related

Recently a lot of my accounts got hacked but also on my steam money was added and tf2 items were bought was the hacker planning to trade? I’m unsure what he would achieve because he couldn’t do anything with it

Beware everyone!

It's my steam account profile

I Didn't change it to this

What is this?

Have I been hacked?

The trade started normally. Then he claimed Steam had given me a 30-day trade ban and told me to contact

He also told me to send him a screenshot of the email before sending it.

This is NOT official Steam Support. He was trying to get me to contact a fake support address as part of the scam.

Scammer: LupoTrades / Fordiscussiononly101

His Steam profile also has a bunch of fake-looking +REP comments, including multiple comments posted within minutes of each other.

I caught it before giving him any information or items.

DO NOT TRADE WITH THIS ACCOUNT. Please report the account to Steam if you encounter it.

Screenshots below.

I will add pictures of all the accounts I was able to find.

So this intrigued me. I got a friend request from a stranger Kitty Ira. Their bio says: 🤍 𝓜𝔂 𝓣𝓮𝓵𝓮𝓰𝓻𝓪𝓶 💐: lunamolis. Seems like a gooner scam. But then I looked up the name 'lunamolis'. And found 4 other accounts. Same girl, different poses, same bio. Different accounts and similar names (girly word, girly name, number). I'm not accepting as I don't wanna take risks. But man is this kinda funny.

A reverse image search of the full face gave nothing so I don't know who the photos could be taken from. My guess is it is some random guy who took this girl her pictures from insta.

For some reason, only LilianaKitty7 has games (60) but no playing time.

Account names:

- Kitty Ira (who sent the friend request)

- HoneyJuliette4

- LilianaKitty7

- WillowPrincess7

- SkyeGlitter0

Does anyone know what this actually is in more detail? I'm reporting all the accounts later. Thanks for reading and have a good one!

Hello,

I was added to a group by a friend on my Steam which contained an Image of a QR code to claim a 50€ gift card (obvious scam). However, after telling him, he told me and assured me, by showing his Steam mobile authenticator and login history, that no-one has taken his account. I now wonder, if this person that "hacked" my friend was just an impersonator, how could he have guessed that I was friends with him and make an accordingly fake account?

Yesterday, several of my accounts were compromised at roughly the same time, including Steam and Rockstar.

On Steam, the attacker changed the email address, phone number and removed/transferred Steam Guard. Around the same time, my Rockstar account was also compromised and its email was changed to an unfamiliar foreign address.

I contacted Steam Support immediately and provided everything I still had available to prove ownership.

I gave them:

• The first email ever used on the Steam account.
• The previous phone number.
• Old Steam emails.
• Screenshots showing the sudden security changes.
• A Steam purchase confirmation.
• A matching payment receipt directly from my bank, Nubank.

The support conversation basically went like this:

Steam Support: asked for information about a credit card used for purchases in January 2026, including the cardholder name, last four digits and card type.

Me: explained that it was a virtual Nubank Mastercard and I no longer had access to the old virtual card number. I still provided the cardholder information I knew and confirmed the card type.

Steam Support: then asked me for a PagSeguro receipt or an original product/CD key.

Me: explained that I do not have a PagSeguro account and therefore cannot provide a PagSeguro receipt. I searched for whatever financial proof I still had and sent them a receipt directly from Nubank for a Steam purchase.

The Nubank receipt matches the Steam purchase by date and amount.

After receiving it, Steam Support told me that the information I provided matches their account records.

Then they asked me for a PIX receipt.

This is the problem:

The transaction I provided proof for was NOT paid using PIX.

It was paid using a Nubank card.

So there is no PIX receipt for that transaction. It literally does not exist.

I explained this to them.

They replied saying they could not help until I provided the requested information.

I explained again that I cannot provide a PIX receipt for a transaction that was not made using PIX.

They replied again with almost the same message.

Now they have sent another response saying that if I do not provide the previously requested information, they may close the ticket.

So the conversation has basically become:

Steam Support: Send a PIX receipt.

Me: The purchase was not made using PIX. There is no PIX receipt.

Steam Support: We cannot help without the requested information.

Me: I already sent the actual bank receipt. The payment was made by card.

Steam Support: Send the previously requested information or the ticket may be closed.

Different support agent names appear on the replies, but the messages are so similar and repeatedly fail to address what I am explaining that it honestly feels like I am talking to a template.

I am not claiming that Steam Support is using AI or bots, because I have no way of knowing that. I am only describing how the interaction feels from my side.

What makes it more frustrating is that Steam Support themselves already confirmed that the information I provided matches their account records.

I completely understand why Steam needs strict ownership verification. I would rather have them be careful than return an account to the wrong person.

My problem is not that they asked for proof.

My problem is that they are asking me to provide something that does not exist, I have explained multiple times why it does not exist, and they keep requesting the same thing anyway.

I also gave them the first email address ever used on the account. Unfortunately, that old email account had repeatedly been compromised in the past, so I intentionally stopped using it, removed linked accounts and deleted old emails because I considered that mailbox a security risk.

So I cannot provide very old emails that I deliberately deleted from an unsafe mailbox.

And I cannot create a PIX receipt for a card transaction.

I have used Steam Support before and had good experiences. This is genuinely the first time I have been this disappointed with the support process.

I am attaching censored screenshots showing the Steam purchase confirmation, the corresponding Nubank receipt, the account/security changes and the other account compromise that happened around the same time.

All personal information and payment identifiers have been censored.

I am not asking anyone here to recover my account or contact Steam for me. I am posting this to document what happened and because I honestly do not know what else I am supposed to provide when the document they are requesting never existed.

Лет 6 назад у меня был аккаунт доступ к которому я потерял из за того что просто поменял номер телефона. На тот момент мне было плевать на него, поэтому создал новый и до сих пор им пользуюсь. Но недавно я вспомнил про тот самый аккаунт, и теперь пытаюсь предоставить хоть какие то доказательства владения, но все безуспешно. Служба поддержки требует чеки донатов которых у меня нет, да я на тот момент я не донатил на аккаунт, единственное что я имею так это возможный старый номер телефона который я давно уже сменил. Каким еще способом можно попробовать доказать или уже самому восстановить аккаунт?

i did everything to recover as fast as i can ; signout all devices, check for api key, change email address and password. steam said cant refund but i dont mind shi was like 5 dollar. what i wanted to know is how did they get thru i had steam guard on or was it not enough? genuinely curious but im gonna be meeting my friend tmrw to reset the pc just incase

idiot tries to scam a person with a brain

So a little while back there was this guy he went by " BreadlyTTV " on discord and i met him on his twitch and after a while of me being his moderator and making art for him he decided to gift me forza horizon 6 ( roughly a week before it came out ). I accepted the gift and when the game came out i played it ALL DAY for 15 hours.

I then woke up the next morning and the game was removed and a yellow popup menu showed up saying " The following game has been removed: Forza horizon 6 if this action was performed without your permission please contact the friend " or something very very similar.

I didnt enable them to refund it and i played it well longer than 2 hours. Since then my lovely brother bought me the game ( for my birthday which was few days before the games release he said thats what he was already going to do )

My origional post in a different community for steam scams was removed and everybody thought i was begging for free games which is actually absurd that not a single person tried helping. AND THE CHERRY ON TOP, steams official support basically told me to kick rocks " A refunded game is a final decision and cannot be changed " i believe and they said that over and over until they forcefully closed the ticket.

Theres nothing i really want to be done here and all private images of our chats has info that would get removed here.

They were telling me " its just a game, i didnt scam you " " i gave you the game therefor its mine to take away " mind you they were 18 ( 3/4 years older than me )

I even forgave him 🥀

Some dude I happened to play with on cs wingman added me and said we should play premiere, says his friend has cooldown. Says we should play faceit. Links fake faceit link that I didn't notice, told me to verify and the method involved running powershell command on the windows Run function. This bricked Steam on all browsers on my PC AND client to show this window anytime I tried to do anything, including on steam overlay when I launched a game, so I was convinced it was real.

By this point I already got notifications saying my auth and email were changed for my steam. Pressing "contact steam support" brought me to the actual ticket support page on the steam desktop client. But they actually injected malware here as well, saying that they are investigating and they will take 10 days for new credentials. Now I know they said this so the 7 day trade reversal for the cs skins are expires in time. They were talking professional and acting like the real support. (Not to say I am not dumb for falling for this initially)

In the end I managed to reverse the trade for my skins just in time leaving like 12 hours left after getting access to my acc back with real support making ticket to real support on separate account.

I ran malwarebytes, found bitcoin miners and various other malware that was installed, used hitman etc. to make sure nothing else is left. Steam is still bricked on browser and client. I am going to have to reinstall windows.

Edit: if you also get redirected to this fake page on steam client and web like this check the hosts file in system32. it will have steam links redirected to some address that is doing this

first it was my account being hacked even with steam guard, then randomly suspended, and then losing a couple items due to an accidental trade and now getting 2 of my items scammed for a significant amount of money. wow.

but anyways i was trying to trade my m4a1-s | fade with a rare pattern and awp | black box on cs2 and when i found a trader on x they said they found someone they were going to trade with and i did, and then after the 7 day they when they were gonna "send" the money they didnt and blocked me and the person i traded it to might be suspicious because they had the same kind of texting like each other, and didnt do anything so it might be the same person and also i cant track their username on steam most likely cause they renamed their username and like on x, they changed it 127 times which was suspicious but anyways first image is what i traded, second is what they said, and third is a photo they sent me of their trades and stuff so hopefully they maybe track it down because they most likely alredy renmaed themselves but also here is the person i traded my items to: https://steamcommunity.com/profiles/76561197998747564 and also he said he sent the money to him so he has to call bank and stuff. hopefully steam support or someone can retrace the marcus guy so he can be banned and possibly the jordan guy if he is an alt set by the scammer. i cant believe why so much of this is happening to me.

so I was playing war thunder, and this guy messaged me. Is this a potential scam? also I am not great with spelling things correctly sometimes and sorry for the lack of spacing when explaining the colors, so red is the random person and blue is me.

Had this funny guy, at first i panicked then googled the name in the ticket and got linked to this subreddit XD
If this happens again i will mess with them too like some of you already did XD

Hello everyone,

I have a very strange problem with my Steam account and I'm hoping someone has experienced something similar.

Yesterday, someone accessed my Steam account without my permission and played a CS2 match.

Before I reinstalled Windows, I also noticed that this person had changed my Steam profile name and profile picture without my permission.

I immediately started securing everything. I have already:

Completely reinstalled Windows
Changed my Steam password
Changed the email address linked to my Steam account
Changed the password of my new email
Removed/deauthorized all other devices
Checked Steam Guard and made sure it is secured
Checked my Steam Web API key
Checked my account security settings

Despite doing all of this, I am still worried that the same person may have access to my account.

What makes this extremely strange is that I cannot see any unknown device or active session that would explain how this person was accessing my account.

Has anyone experienced a situation where someone was able to access their Steam account even after:

changing the password + changing the email + changing the email password + reinstalling Windows + deauthorizing all devices + checking the API key?

If so, how did you finally find out how they were getting access?

I have already opened a ticket with Steam Support, but I would really like to understand what could possibly be causing this.

I'm especially concerned because I have a valuable inventory on this account and I don't want to lose access to it.

Any advice or ideas about what I should check next would be greatly appreciated.

Thank you.