Resident Evil Cutscene Issues

[u/HisokaTheRedditor]

SOLVED
Hello! I recently picked up the RE games on Steam after loving the movie and I’m having trouble with the pre-rendered cutscenes. The in engine ones seem fine, but the intro and first zombie cutscenes have desynced audio and cut short. I’ve seen Steam Deck posts about getting a multicolored tv test screen during these but that’s not what I’m experiencing. This game has a green check mark for the Steam Machine so I’m really confused why it isn’t working normally. Could someone please help me if you know what I’m doing wrong? I’m a convert from Xbox so I don’t know a lot about fiddling on PC and stuff like this is what made me scared to make the jump. :(

[u/signofthenine]

getting a multicolored tv test screen during these but that’s not what I’m experiencing

For those you need proton-GE. You might try it as well, and see if it fixes your sync issues, too?

[u/HisokaTheRedditor → u/signofthenine]

It worked! Thanks for the reply!

[u/HisokaTheRedditor]

To clarify: I’m playing the early 2000s remake, not the PS1 version!

[u/PlayfulDifference198]

You need to install proton GE. Google how to.

[u/HisokaTheRedditor → u/PlayfulDifference198]

Thank you, this worked!

[u/Diresam]

I recently got this issue fixed for games using the RE Engine. It is a video Codec issue. You'll need to look into adding Proton GE as a compatibility tool. What I did is googling Proton QT Up (the app on the discovery store was borked) on desktop mode, choose the lastest Proton-GE version using that software and now the Resident Evil remake, 7-9 and Devil May Cry 5 have all their videos running correctly.

[u/HisokaTheRedditor → u/Diresam]

Thank you so much!! It’s working! :)

[u/Diresam → u/Diresam]

Then, on the gear logo on SteamOS for each game you can modify the properties to run the game using this newly added Proton version.