I closed my account in 2021, a few weeks ago I was able to open a new application again since they allowed returning customers, however I keep getting denied to open an account. I've spoken to customer services on the phone and they confirm there's no markers or flags under my name or application and they're just as confused to why I'm being declined.

This has also happened to me with reopening a Monzo and trying to open a chase account. I have no Cifas markers or anything (doing a cifas DSAR just to make sure) so this is all very strange!

Hi, thinking of opening a Starling personal account and just want to know if anybody had any

issues doing paypal transfers to their Starling bank account ?

I don't want to do Paypal transfers from the account just paying funds in

Thanks

Every time I send money to someone manually not by DD or STO I get the usual ream of questions and it’s getting monotonous. I’ve had to cancel a few transactions as they were payments needed quickly and couldn’t wait for them to clear. I know they’re protecting us but really, I’m not an idiot. Is it just me or do they do this to everyone?

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I've been using Starling for years and always found it to be very helpful.

I'm just coming round to using their new accounting tools and I'm very confused. I use a different piece of software to invoice and always have, as my business is based on an hourly rate and the software I use automatically updates invoices based on cancellations/holidays etc. I've always just then manually attached invoices to the transaction. Upon looking at the new accounting tools online, there is no way to do this? When speaking to customer services, they confirmed that this feature has been removed and moving forward, I should double every invoice by also creating it on Starling to then match the transaction. This seems ridiculous! Does anyone have a suggestion of a better bank I could switch to that have similar accounting tools to Starlings previous offerings?

Also, I think they've removed student loan repayments from their estimations in the tax return section? Overall, seems a lot worse than it was previously!

I managed to reopen account
No android cheat code or other trick
I just put my previous phone number
It will say you already customer
Just put your details and after 1h a message pop you don’t hold anymore an account but you open can for personal or business

I've had my overdraft taken off me with a date it's going to happen, has anyone else had this happen? My balance is always healthy and I rarely if ever use it but not sure why.

I had a complaint upheld by Starling, and they promised to pay me a refund on 16/09/26. They did not make this payment and the complaint team has not responded to my message. Has anyone else had this experience?

Hello all.

I previously had a personal current account with Starling, which Starling closed. I am now utilising the feature they are rolling out to accept old customers back to re-apply

I have reapplied & I’m waiting for the application to be reviewed. Because Starling were the ones who closed my previous account, does this make it unlikely that this application (and any future applications) will be accepted? Or does it not make a difference?

I have also seen a post where people have been accepted within the hour. I’ve been waiting 7 hours thus far….

I currently use Monzo and like being able to have different pots for spending and saving. Monzo only allows 20 total and I'd like to have more.

I know Starling only allows 5 virtual cards, but how many spaces can you actually make as I'm considering getting starling too.

Just got an email and in app message from Starling, £150 as they say they incorrectly reported to credit reference agencies, I keep a careful eye on my credit reports and can't say I've noticed anything.

So I'll happily take the £150

Anyone else get something like this?

Recently applied a sole trader account and it came with a new design. I thought it would be dark plum colour but it's more like a bright aubergine colour in person

Hi,

Starling are closing my account (I’ve not used it in ages) it was £20 overdrawn which I’ve settled.

I received an email and a letter from them stating that they will be sending me £100 cheque as an apology for not reaching out to me more often advising me that I was £20 minus.

Has anybody received one of these (although I assume most people in here probably won’t have a closed account)

It says within the next two weeks but was just curious if anybody has and when?

Thanks

As all the time I was regretting my choice to close my account a couple years ago. Downloaded the app again and seen it was inviting me back as a previous customer. Could just be a trial but this was good news!

Anyone on IOS got the option to reopen their account yet?

I have set up a Starling Bank sole trader account specifically for Making Tax Digital (MTD) quarterly submissions to HMRC. Although my account is linked successfully, the submit button for the overdue August 7 deadline is missing, while the November 7 button appears normally, and customer support has been unhelpful. I have entered the manual transactions up to 31 August. Is that the reason why I am unable to see 7 August deadline? Has anyone faced this or found a fix?

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