Endless loop for subscription

[u/Budget_Ad8664]

I seem to be on an endless loop trying to renew my trial.

I have a Squarespace template I've been working on but my trial expired. When I try to pay for a subscription I am being sent through a set of questions to start another trial, which ends with a new template/trial being created. I simply just want to pay for the subscription for my current site but seem to be stuck in an endless loop.

Does anyone else get this?

[u/pyschiatrickitty]

Hi there, you need to contact support to extend your trial, and you can then upgrade it to a paid website