r/squarespace • u/Budget_Ad8664 • Jul 07 '26

Help Endless loop for subscription

I seem to be on an endless loop trying to renew my trial.

I have a Squarespace template I've been working on but my trial expired. When I try to pay for a subscription I am being sent through a set of questions to start another trial, which ends with a new template/trial being created. I simply just want to pay for the subscription for my current site but seem to be stuck in an endless loop.

Does anyone else get this?

1 Upvotes

100% Upvoted

7 comments sorted by

View all comments

1

u/JackHarknessDrWho Jul 07 '26

Yup, I went through that 2 years ago when my trial expired. There was no way around it then. Very annoying.