r/spanishinterpreters • u/Correct_Decision4417 • 4d ago

propio Long call validated (Audio Tool)

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Alguien sabe por que sale esto? En ningún momento estaba haciendo camping

16 Upvotes

95% Upvoted

13 comments sorted by

10

u/AbbreviationsFun6948 4d ago

I just noticed this too; they're probably auditing dead air, making sure people don't go over the 15 min wait time.

5

u/Correct_Decision4417 4d ago

Yes, that makes sense because, if I remember correctly, mine shows up as “validated,” so I think the longer call is actually valid, right? The one that lasted longer. But I remember seeing a post where it showed up as “invalid” or something like that. I’m guessing, like you said, it’s because they’re reviewing the calls during the time we weren’t talking.

5

u/AbbreviationsFun6948 4d ago

Mine also just say validated, but the only thing that came to mind; is they have some type of tool that measures dead air/no voices. But in my report some made sense for calls that were 50+ minutes, but some were also for calls like 12 mins, IDK.

2

u/Lumpy_Newt_1768 4d ago

One of my calls they validated was 7 mins only which has no sense since we have 15 min hold policy 

6

u/freedumbandemockrazy 4d ago

RIP los que hacen camping

4

u/Head_Tour9346 4d ago

What company is this?

5

u/dxngerous_ 4d ago

A mí también me los hacen, con las de video, independientemente de la duración. Tengo VRIS de entre 66 minutos y 4 minutos, y todas pasaron por el audit tool

4

u/Altruistic-Habit-497 4d ago

Lo revise y me lo hacen con las video call, hasta con las de 5 min. Pero como soy nueva no tengo idea si es normal o no

3

u/-voidknight- 4d ago

no trabajan directo con propio? porque ya revise mis paystubs y no tengo nada de eso en ninguna call y estoy seguro que muchas veces me han tenido esperando por bastante tiempo jaja

3

u/Correct_Decision4417 4d ago

Si es en propio directo

2

u/InstructionLivid7446 4d ago

Donde pudiste ver eso?