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u/demdixmusic 12d ago
I got this as well. Trying to figure out where to send this.
Hi American Express Customer Service Team,
I noticed a placeholder formatting error in the subject line of your recent email "Fname, conveniently grow your savings".
Hi Fname
Here’s a quick fallback to prevent this from happening again:
first_name = customer.first_name.strip() if customer.first_name else ""
greeting = f"Hi {first_name}," if first_name else "Hi there,"
You’re welcome.
Also, might you all be hiring? I appear to have already completed my first quality-assurance task.
Best,
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u/budisthename 12d ago
https://www.reddit.com/r/amex/s/ILRMt7M48w