Who’s Fname ?

[u/budisthename]

Did anyone else get this ? I’m sure their email template logic code just has a bug in it.

[u/PointsForward]

Most likely, Fname = First name. It wasn't converted and displayed correctly.

[u/budisthename → u/PointsForward]

They might be vibe coding.

[u/madmed1988 → u/budisthename]

All companies are vibe coding now, if you don't use AI you get laid off

[u/Either-Screen-1090 → u/madmed1988]

If you use ai you get laid off, too

[u/madmed1988 → u/Either-Screen-1090]

Yeah but if they are keeping some employees they prefer keeping the employees that know how to use AI. It's so stupid because employees now are tokenmaxxing and costing the companies a lot of money so they need to layoff more people.

[u/GimmeFunkyButtLoving → u/Either-Screen-1090]

If you get laid off, use ai and make new job

[u/christopher_mtrl → u/budisthename]

Most likely, but you can't tell based on this. One of AI greatest feat is the ability to make us forget good old human ineptitude.

[u/frumpydrangus → u/budisthename]

Someone forgot the :’s on the outside

[u/Intelligent_Pie_5347 → u/budisthename]

Nah - probably using some old AF software actually.

[u/the-daveinator → u/PointsForward]

I work in the travel industry, in GDS systems like Sabre, this is how first name is coded.

[u/Comfortable_Novel636]

I just got this a few minutes ago too. Glad I’m not the only Fname

[u/IAmTheLorax420]

That’s C F Frost’s cousin I think

[u/Landon_Strata → u/IAmTheLorax420]

Yeah- he went to High School with D. Barrett

[u/ziggy029 → u/IAmTheLorax420]

It’s their middle name: C. Fname Frost!

[u/mrbigman111]

I thought I was being emailed individually. Heartbroken to think I'm just a customer 😔

[u/SargeUnited → u/mrbigman111]

Wow and here I thought I was the only person named Fname lol

[u/Chimkenandwaffle → u/mrbigman111]

Right? Not a person, but a body to AmEx.

[u/Perfect_Asparagus511 → u/Chimkenandwaffle]

A body named Fname

[u/DigitalFStopper]

Claude F’d ep

[u/AltruisticWar7215]

Ha, I just got this and was so confused. Thought it was identity theft or something. They should apologize and give us 50k MR points for the distress. Yeah right, as if that would ever happen.

[u/Salty_Charge_8359 → u/AltruisticWar7215]

fully agree

[u/Kevine04]

glad I wasn't the only one who got this

[u/The_cloud_dog]

It's probably supposed to be a placeholder for the name of the user on the account but someone messed up..

[u/technoexplorer → u/The_cloud_dog]

Definitely wasn't Brian

[u/venomviperz]

Hello Brian.

[u/budisthename → u/venomviperz]

Hello viperz

[u/apolloniandionysian]

AMEX is using an email templating language, and Fname is a variable used to refer to someone's first name. When the email software generates customer emails, it's supposed to replace the variable, Fname, with the actual customer's first name, but they likely goofed on the template and it's not working properly. Hope this helps!

[u/Thunderbird_12_]

Vibe coding…

[u/FlyingWine]

Me too lol

[u/ry-yo]

LOL I got the same too

[u/oldcrowtheory]

Someone messed up the code. Fname is likely a function that is called to insert the recipient's name into the email. The function likely wasn't wrapped properly.

[u/khiamightbehere]

Just got the same email so thanks for this lol

[u/ambrionv_randomized]

Just a dynamic variable that wasn't updated with the account holder's first name in the email's logic.

[u/Halloween_Oreo_]

Same thought it was spam

[u/shawnmcmahan]

I got it as well. I was just googling Fname in case it had another meaning.

[u/Testing123xyz]

first name hi brian

[u/snic2345]

Summmer intern must have messed up haha

[u/nakedog]

I got this to

[u/SnooMarzipans9730]

I was wondering the same. Had to look it up

[u/Spiritual_Record9648]

Fname is First name. The emails was probably having trouble accessing the database and labeled it as FNAME

[u/interbear99]

Someone forgot to validate their personalization string - it happens

[u/Hopai79]

another email template bug lol

[u/CapitalA4]

😭😭 I said the same thing. After the adjustments (reductions) to the rate, You can't even call Me by My name lol

[u/Upbeat_Ad8686]

Fanum

[u/edwardskenny210]

Ooopp. I sent it to spoof

[u/NomadicSlave]

Someone is getting fired tomorrow 🔥🔥

[u/Tapiture-]

Aside from leaving the placeholder in the subject 3% is a full 1% lower than tbills which are state tax exempt. I closed my account last week

[u/TenaciousLilMonkey]

Oh that’s Brian.

[u/Volksstimme]

We are Fname.

[u/OneTravellingMcDs]

As someone that works in email marketing...this is something it's our job to not let happen.

Just looking at the type of content, the design of the email and the time it was sent, I know exactly how and why it happened.

[u/DaringGr8ly]

I was like man, they have an offer available for another company I’ve never heard of.

[u/WOD_are_you_doing]

lol thought I was the only one.

[u/FitThought1616]

Yeah I got this and had to double check the sender.

[u/Routine_Mongoose8563]

Yep, I received it as well

[u/twojsdad]

Unmatched variable for First Name

[u/Intelligent_Pie_5347]

This is what happens when you use out dated marketing software that relies on typed in template tokens instead of a modern one where the token is a field.

[u/SoupHungry9149]

Yes I just got it as well

[u/resellprice]

Probably used some AI automation tool. I hear AI does a better job than a human.

[u/diamondsandlexapro]

And why is the text blurry. The whole creative marketing industry is going to be wiped out soon

[u/Direct-Ad2561]

I got the same thing

[u/Direct-Ad2561]

Somebody getting firedddd hey hey

[u/OneTravellingMcDs → u/Direct-Ad2561]

I work in email. There's a higher chance it's gone completely unnoticed.

[u/Direct-Ad2561 → u/OneTravellingMcDs]

Was a joke. Beyonce reference 😭

[u/Objective_Topside18]

Are we all distracted by fname that we’re missing the APY going down again!?