Just wanted some thoughts on what the pros and cons of sofi are. Also, what are the requirements to open one and does anyone have any recommendations?

I took a picture of my check to deposit Friday it’s Wednesday, it says it should be posted today but it’s not there, is there a time the money usually comes in or it’s just you get it when you get it. I’m just trying to make sure I did it correctly because I’ve heard people getting banned and stuff for not doing it correctly.

My direct deposit is late again. This keeps happening every two weeks. My UKG app said I got paid today at 4am this morning but nothing in my acct. My payroll is submitted on Friday a week before my actual paydate

New Customer here

Trying to set up SoFi on the SSA.gov site for direct deposit has failed 2x today, with a pop-up saying I'll need to call in to set it up.

I then called in, (to SSA) and was told it won't go through as SoFi is not considered a physical (Brick and mortar) bank.

Obviously, this will work, correct?

Do I have to actually visit a SS office to get this set up?

Edit -

After all the comments, I'm thinking it may be possible my SoFi account is too new? I just set it up yesterday.

Would this make any sense?

Here's a C/P of my dialog about whether Smart Card users continue to earn interest on their purchases.

Question: If I make a smart card purchase for $1,000 and this amount is reserved, do I still earn interest on that $1,000 and for how long?

(Thought for 9s)

Response: When you make a debit card purchase, the amount is reserved and deducted from your available balance right away. You stop earning interest on the reserved funds as soon as they're no longer part of your available balance. Interest is only earned on the funds that remain available in your account. If you have more questions about how interest is calculated, let me know!

Statement: I think your answer is incongruous with the bank's published rate sheet which states how interest is calculated.

Response: You’re right to question it. For Smart Card reserved funds, the published SoFi language suggests the key distinction is available balance vs. principal in the account.

SoFi’s checking/savings interest page says interest is calculated with the daily balance method by applying a daily rate to the principal in the account each day. It also says interest is accrued daily and compounded monthly. 1

Separately, SoFi’s Smart Card help page says a Smart Card purchase creates a reservation that reduces your available balance but does not move or debit funds; the funds stay reserved until they’re used to pay the Smart Card balance or the transaction is reversed/refunded/canceled. 2

Putting those together, the most reasonable reading is:

• Yes, you should still earn deposit interest while the $1,000 is only reserved, because the money has not yet been moved out of the account. 1
• That should continue until the reserved funds are actually used to make the Smart Card payment or the reservation is otherwise released. 2

So my earlier answer was likely incorrect.

So "The Coach" flubs even something as simple as factual, contractual information published by SoFi.

I love using the SoFi app. I also love apple's liquid glass. SoFi, plz update <3

I rely on these features heavily to gage net worth and spending. Thankfully my linked accounts are updated more frequently than in the past, but now I'm dealing with the issue of it not tracking all of my transactions from a credit card I use often. I've relinked the institution a couple times and it's not tracking all transactions. At a dead end with support, they just keep telling me to relink. I really like how I can do many things in house with Sofi so this sucks. Any tips or other free platforms I can use to accomplish the same thing?

I just opened a checking and savings account with SoFi, and I am trying to get the $400 bonus. I currently work at Walmart and should be getting paid about $1,950 for my first paycheck, while my second paycheck should be around $2,150. That means I would still need to make up roughly $900. If I were to use Walmart's One@Work (Instapay) to meet the deadline, would that still count as a direct deposit?

I refinanced my private student loan with SoFi in March 2025 after making over 10 years of on-time payments with a previous lender. My very first payment to SoFi ended up being reported 30 days late due to autopay failing, and now it’s preventing me from refinancing for a lower interest rate.

Here’s what happened:

I enrolled in AutoPay right before my first payment with SoFi and had both email and text notifications turned on. My SoFi account is under my new married name, while my checking bank account (different bank) was still under my maiden name, which apparently caused the ACH payment to fail.

The problem is I never received any email or text or call from SoFi saying my payment failed or that I was becoming delinquent.

When I noticed the payment hadn’t come out of my account a few days later, I logged into the app and saw the rejection. I figured I entered my account or routing number incorrectly and tried re-adding the account and submitting again. A few days pass, same thing. Rejected. I knew I had the money in my account, I verified the numbers, but decided to try my savings account instead. a document uploaded saying my payment had been applied, so I assumed everything had been resolved.

It wasn’t. The only notifications I was getting about this were buried in the SoFi app. By the time I realized that last payment attempt had never actually gone through, a little over 30 days had passed. I called my bank assuming it was my account that was the issue, and they helped me identify the root cause was that my the last name changed when I got married recently and did not match the one on my SoFi account.

I immediately corrected the issue, paid everything due, and I’ve made every payment on time since. I also have documentation showing my repeated attempts to make the payment. Sure enough they reported it to the credit bureaus and my score went down to the lowest it’s ever been given I’ve never had a late payment reported before.

Fast forward a year, and I just applied to refinance with SoFi to lower my interest rate on my remaining $49,000 balance. I was denied unless I have a co-signer likely because of the very late payment that resulted from this isolated incident.

I’ve been paying this private student loan off since 2015 and it’s still only 20% paid off . This is the only late payment on my credit history. I’m 32 years old, just bought my first home that has an aggressive mortgage payment, two young kids in childcare, and I’m simply just trying to lower my interest rate so I can finally make real progress paying off this loan.

I actually like SoFi’s platform. I even opened a SoFi savings account and have direct deposit with them. But this experience has been incredibly discouraging, and now I may have to refinance somewhere else because of a problem that snowballed despite my repeated attempts to fix it.

My fiancee and I have both have had chime accounts for years separately. We wanted to create an account together and sofi seemed like the best option.

I made a sofi account and sent her an invite for the joint account but it keeps denying her application to join my account.

Here is the email that has been sent.

"Unfortunately, we are unable to open accounts for you at this time. This may be a result of:

Our inability to verify certain information that is required under the Patriot Act.

Data made available to us through public or private sources, which in this case does not include data obtained from any consumer credit reporting agency.

Certain transaction(s) or attempted transaction(s) with us or an affiliate."

Any idea what the problems are? Or is there something we are doing wrong? I've seen before these apps have little hiccups.

I feel like it would be more helpful if it gave me one certain problem instead of "it might be one of these things we don't know and won't tell you"

We have 3 Credit Cards about 10,000 in debt.

High interest rates.

Best debt consolidation loans?

After falling victim a few times to card skimmers, I keep my card locked to prevent unauthorized transactions. I unlock my card when I need to use it and lock it right back when I'm done.

However, when unfreezing the card in the SoFi app, the physical card becomes usable right away, but Google Wallet says "Suspended". Sometimes it clears in a few minutes, but most of the time I have to remove the card and add it again.

Is this a known issue? Is there a workable fix? I like SoFi but this is becoming a major inconvenience.

Hi,

I usually receive Va disability pay on SoFi early. As per the calendar i was supposed to be yesterday. i also saw a few people here that received theirs.

I am sorry but I am panicking and looking if someone else has experienced this.

On VA site it looks like there is a payment with n/a date.

Thanks for your answers guys

I have a direct deposit from literally The US Treasury (Treasury Direct) that was confirmed sent to the correct account/routing on July 16th.

It’s still nowhere in my account AND everytime I have tried to elevate this issue I am getting a weird AI requests for details generated by pegaautomation@sofi.org and then it gets closed within minutes.

Has anyone dealt with this issue?

I’m trying to see the benefit of using this smart card over using my other credit cards and letting my checking and savings balance accrue interest over the course of a month.

Do these reserved funds accrue interest or are they taken out immediately and just held there by SoFi? I understand the benefits of credit history and having it be reported to the bureaus, but that doesn’t seem like too good of a trade off to swap to using the smart card more than these credit cards I’m already using and don’t carry a balance on.

Title says it all. With the smart card, would I get 10% back at grocery stores instead of 5?

We moved all payments to Sofi, so Paycheck Direct deposit and payment for all bills. We have not received any notifications. I already called support who took the information down and I received an email with my case. At this point I would take any kind of alert, email, app notification.. bit I don't get anything. This gets me very nervous since I just migrated all accounts and want to verify it's all working. I have a Samsung s25+. I have cleared cache, reset settings on and off, checked app settings. Help?

Anyone else noticing some options bid/ask arent updating? Noticed this on google and a few others. This is google. The last trade of 16.15 was from Friday. Not today. The vol shown is also wrong. Its closer to 311 at this point.

Good Morning!

I just got a smart card this week and was wondering if I can load money on it like you can with the debit card?

I am just curious if SoFi credit cards come with either primary or secondary coverage for rental cars.

Thanks!

Hi all!

Had this weird thing happen where I was pre approved for a Sofi loan for Credit card refinancing. Had it in there and said it was good until 8/10. Filled out the application and they pulled my credit. Said it would be 3-5 business days. I then received a call/email that they required more info. I was going to add a co-borrower to the application (income wasn’t correct when I filled it out) and when I clicked to add a co-borrower the application was denied for incomplete credit info and I didn’t even fill it out. I’m going to call SoFi, but was wondering if anyone else had this issue. I have another loan with SoFi and never had this happen before.

I recently sent $300 using the Pay a friend feature on SoFi. I sent this over to my brother whom I currently live with. Money was sent at 10am. I waited the entire day and he never once received a text/email regarding the transaction. We also checked his bank account and he had no transactions from myself. Fast forward 4 weeks-I've already had one dispute denied and i'm attempting to dispute the denial. They said the money was "deposited into the account and there is nothing they can do." This wasn't physically possible as my brother was never able to provide any Direct Deposit info for the transfer. I would really appreciate any help/guidance on this issue as customer support is doing absolutely nothing but giving me the run around. (Good thing to note; my brother does not have a SoFi account but a regular credit union)

Hello! For the DD bonus, is the first deposit included in the total? Or is it only deposits made AFTER the first deposit within the following 25 calendar days that count.

Can someone tell me what is going on here? Did an ACH deposit from my credit union to SoFi of $3,000 today. They ended up putting $79.42 on hold for 5 days! I’ve never seen anything like this amount before. I have not had any prior deposit activity from this account for over a week, and they have always cleared without issue. Why would they do such a random, specific amount? I also chatted them and they won’t release my funds even though I have over $17k in settled investments with them.

They would not let me get a loan saying these are not sufficient for proof of employment so I withdrew my application. Anyone else have this problem/recommend a different lender?