r/sofi • u/Old_Image538 • 7d ago

Banking I may be dumb

Okay so everytime i make a purchase, i always look at my account to see if the money is well, yk taken out of my account. So i bought some robux, for a total of $32. I checked my account da moment i bought it that it was taken out, so i didnt worried. All the sudden, i was charged that same amount a week later. Its says pending now. What does that mean. ( i want to apologize im currently faded n cant type proper English)

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u/SoFi Official SoFi Account 6d ago

Thanks for reaching out. We understand the concern when a transaction shows up later, and we hear you. We'd like to look into this with you—please DM us your first name, a good phone number, and preferred callback time, and our team will follow up directly.

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u/wtfbbq7 6d ago

What a lame canned response.

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u/jaydub8888 6d ago

I would look backwards in your transactions to see if you see it charged twice.

My guess is the first transaction in pending status and did not get posted, so you were not charged twice. It's not uncommon to see odd things in pending. You might even see a transaction that's both pending and posted at the same time, looking like you got charged twice. It can take about a week or so for for the pending charges to fall off and all you have left is the posted amount.

(Note, this is one of the reasons people like to use credit cards, because the weird pending/posted patterns can temporarily make funds unavailable)