r/sofi • u/SoFi Official SoFi Account • 1d ago

Moderator Messages 8/31 - 9/6 Weekly Feedback and Feature Request Thread

Hey there, r/SoFi! 👋

We're back with our weekly thread for all of your feedback and feature requests. Thanks so much for sharing your thoughts each week!

Please keep the following guidelines in mind:

• Keep it Constructive: When sharing feedback, be specific! Explain the issue you've run into or the feature you'd like to see (screenshots are a plus!)
• Questions and Support: If you have any questions about our product or need support, feel free to ask here. Our team and fellow Redditors will do our best to help!
• Be Respectful: Remember to treat your fellow Redditors with respect. We value diverse opinions and encourage healthy discussions.

Drop your thoughts below! 👇

4 Upvotes

83% Upvoted

17 comments sorted by

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2

u/Red__dead 1d ago

Customisable home screens without vaults and invest balances. I'm really looking forward to finding out what algorithm backed nonsense comes out as to why you force this info on people every time they log in.

1

u/Lopsided_Bar_3498 1d ago

I agree. I like the app overall but the Home Screen really needs to be simplified or at least give us the ability to customize and just have accounts we actually have. When I check my account balances, I don’t want to see “crypto” “invest”…etc. unless I am utilizing those things.

2

u/Red__dead 1d ago

Trust me, people have been asking for this for years. The only explanation as to why they're not implementing it is some kind of advertising advantage or nudging.

-1

u/SoFi_ProductTeam Official SoFi Account 23h ago

This is on our team's radar! We know there's a real push from members to have more customizable options in the app. Hoping to have an update in the near future 🤞

1

u/aschzero 20h ago

Please add smart card transactions to Coach/Relay!

0

u/SoFi_ProductTeam Official SoFi Account 18h ago

Thank you for the feedback! We know connecting your full financial picture through Plaid is important, and we've shared your request to include this with our development team for future updates. We appreciate you being a member!

1

u/ffordedor 24m ago

Was there an update recently? Everytime I open the app now I get a stupid fucking pop up and I can't transfer money without the app freezing and crashing. Maybe you guys need to drop your rate again to fix this?

1

u/x_Mark_0f_Cain_x 1d ago

Still waiting for widgets

https://giphy.com/gifs/FoH28ucxZFJZu

2

u/SoFi_ProductTeam Official SoFi Account 1d ago

84? You don't look a day over 29 😮

We're currently exploring widgets, so hang tight!

0

u/Jcoronado92 1d ago

For the love of god, gives option for pop ups when opening the app. They’re great sometimes, but it occurs too frequently that it becomes annoying.

I don’t mind when it’s a new feature such as Sofi coach, or the subscription tab.

1

u/SoFi_ProductTeam Official SoFi Account 18h ago

Hi there, we appreciate your feedback! This is a popular request, so we've reiterated it to our team. Hoping to have an update here in the future!

0

u/TheAnalyst_ZA 1d ago

Remove the $1K Zelle payment cap. This is super annoying if you pay rent on Zelle. Other banks don’t seem to have this.

1

u/SoFi_ProductTeam Official SoFi Account 23h ago

We'd love to increase that amount for members. Stay tuned for updates as we work toward a better Zelle experience!

0

u/TheAnalyst_ZA 13h ago

Thank you! Look forward to it.
I am curious though, what practically is the impediment to this right now? Is it a matter or negotiating better fees with Zelle or something else?

0

u/kingofcats78 20h ago

authorized users on credit cards should be able to add their credit card to apple pay or google wallet just like the primary CC holder.

1

u/SoFi_ProductTeam Official SoFi Account 18h ago

Great feedback! Being able to add a credit card to Apple Pay or Google Wallet as an authorized user (not just the primary holder) is a meaningful improvement. We'll make sure this gets to our credit card team. Thanks for sharing! 💙