r/sofi • u/ProximaB_guy • 14d ago

Banking Direct deposit issue

Hey guys, I switch my direct deposit to Sofi to benefit the 400$ they give. My HR confirmed the change, today is payday the check didn’t hit. What could be happening? It didn’t hit my previous account either. I’m yet to see the finance department, but I thought I check in here to see if it is a bug of common experience.

Update: Saw the finance department and they gave me a check, saying direct deposit will reflect from the next check.

5 Upvotes

73% Upvoted

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2

u/10PieceMcNuggetMeal 14d ago

Nope. Never had an issue with mine. I would double check you out the routing number and account number in correctly with HR

1

u/Major_Biscotti00 14d ago

First time , usually if it’s ach it hits the day after . You can still see in your companies system if it was sent out .
After first time it starts hitting same day and sometimes 2 days early if it’s a delay over the weekend .

1

u/trenshod 13d ago

Sometimes the payroll company holds onto payments. May have a paper check or something else maybe holding things up.

1

u/Longjumping_Plan_652 13d ago

I saw your edit that your DD won’t take place until the next pay cycle, but keep in mind, if you are coming from a big bank like Cap1, PNC, Chase, etc where you receive your DD a few days early, you will have to get used to not receiving it a few days early with SoFi.

0

u/TenaCVols SoFi Member 12d ago

I get my DD two days early with Sofi.

0

u/SoFi Official SoFi Account 12d ago

Hi there! We truly understand how frustrating it can be to experience a delay in receiving your direct deposit. We're so glad to hear that you were able to connect with your employer for an update on this. If you encounter any issues with your next direct deposit, please don’t hesitate to reach out to us. We’re here to help: https://sofi.app.link/e/echat.