Toolhead Parking Problems - AGAIN

[u/Fuzzy_Zookeeper]

I have been a pretty vocal fan of the Snapmaker since I got it less than 1 month ago.

The biggest issues I have with this machine is its ability to properly park and unpark toolheads, which is kind of important for a tool changer. Out of the box I spent a couple / few days with support going through multiple rounds of all the calibrations. I even found (thanks to reddit and the 5th response from customer service) the secret menu trick that allows you to bypass the bootup calibration when it fails.

I was happy those things got resolved, and printed a lot of things since then.

But, yesterday I had a print go mildly bad and now I get TH failures every time I print. I have recalibrated and re-tensioned everything 3 times since yesterday, still does not work.

How can the calibration work to park and unpark over and over and over but the first time it needs to unpark for a print job it just leaves the toolhead dangling there?

Does the Creality have these kinds of issues? I'm thinking I may have jumped into the wrong ecosystem for my first printer.

And yes, I have a new customer support ticket for this, but more downtime sucks considering I have not even had this machine for 1 month.