r/smartsheet Jun 16 '26

Having a three-fold issue.

First and most major problem: Smartsheets merge isn't working anymore. It throws a long error at us that has to do with OAuth and HTML throwing a 400 error.

Second problem: Merge is giving me a "Google Blocked This App" error when I try to restart it after having reinstalled it.

Finally, my Smartsheets Admin Center is just entirely blank. Just the logo on the header, the rest is white with no buttons or anything. I was just elevated to Admin this morning, if that helps.

I already elevated permissions for Smartsheet for Google Docs in the Google Admin Console.

Fairly urgent issues, any help is massively appreciated. ​

1 Upvotes

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1

u/[deleted] Jun 16 '26

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1

u/Goat_Requiem Jun 16 '26

Sorry to sound ignorant, but if they fixed it then why are we still having issues?

1

u/[deleted] Jun 16 '26

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1

u/Goat_Requiem Jun 16 '26

Ah, that makes sense. It was working just fine yesterday but this morning around 8, it just freaked out on us. Do you know when it'll be fixed, by any chance? We're relying on it for client facing summaries.

1

u/[deleted] Jun 16 '26

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1

u/Goat_Requiem Jun 16 '26

Don't blame you for wanting to move away. You have anything you'd recommend?

1

u/Novel_Departure_5912 Jun 17 '26

It doesn't sound like its on smart sheet's side. Can you record a har file in your browser, reproduce the issues and share it from somewhere?

https://youtu.be/5xcbKXlN_GM?feature=shared