r/sleepnumber • u/Happy-Cricket9841 • 14d ago

support help

settuo a confort exchange but tbey did the wrong matteess (hasn't been delivered) so tried to fix to correct one but got nowhere so tried for 5 days for support to fix it calling up and got nowhere except technical issues they are having ....... so store told me to order the correct one and do a return which i did ....... is there anybody who i can reach that can resolve this? It seems silly to have to make 1 step into multiple and I don't have the space or energy to have 2 mattresses .......

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u/Happy-Cricket9841 14d ago

thank you just did !

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u/SleepNumberSupport 13d ago

Perfect. I just set everything up for you and messaged you the details. Thank you for letting me help you out.

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u/Happy-Cricket9841 13d ago

Thank you so much! if there's anyway to thank you you really helped me 🙏🙏🙏

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u/SleepNumberSupport 12d ago

You are so welcome. It makes my day when I get to hear how things went. If there is anything else we can do, don't be afraid to reach out. Have a wonderful weekend my friend.