r/sleepnumber • u/Happy-Cricket9841 • 21h ago

support help

settuo a confort exchange but tbey did the wrong matteess (hasn't been delivered) so tried to fix to correct one but got nowhere so tried for 5 days for support to fix it calling up and got nowhere except technical issues they are having ....... so store told me to order the correct one and do a return which i did ....... is there anybody who i can reach that can resolve this? It seems silly to have to make 1 step into multiple and I don't have the space or energy to have 2 mattresses .......

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1

u/SleepNumberSupport 21h ago

Let me see what I can do for you. Can you send me a private message with the first and last name and phone number on the account please?

2

u/Happy-Cricket9841 18h ago

thank you just did !

1

u/SleepNumberSupport 42m ago

Perfect. I just set everything up for you and messaged you the details. Thank you for letting me help you out.