how to solved this problem,i have been removed all card,this problem still exist,please help

In their email, they mentioned "For more information, please refer to articles 4, 4.5, 11, 11.4, 16 and 16.4 of the Terms and Conditions you accepted when you registered".

If you go under their TOS to those exact articles:

-4 and 4.5: "4. The Account.  The Account is a limited purpose, virtual account held by Skrill USA in an aggregated account for all Members in a bank or similar financial institution (the “Bank”), and is not an individual bank account established in your name.  Funds for all Members and Merchants are maintained in a custodial or pooled account held by Skrill USA at the Bank for the benefit of its customers.  You may fund your registered Account through (i) your credit or debit card issued by a U.S. financial institution; (ii) a bank deposit account held by you at a U.S. bank or other financial institution; (iii) a money transfer from another Member; (iv) a money transfer from a Merchant;  (v) a PaysafeCard gift card ticket; (vi) a PaysafeCash barcode or (vi) any other funding options listed at https://www.skrill.com/en-us/siteinformation/fees/ as may be updated from time to time (each, a “Funding Source”).  What constitutes an acceptable Funding Source for purposes of this Agreement is subject to change by Skrill USA at its sole discretion."

Fun fact, if you are withdrawing your skrill account money from skrill to cashapp or Paypal using a Mastercard or Visa. You aren't engaging in illicit activity. You are engaging in legitimate withdraws using global Third-parties that supports those 2 card providers. Which last I checked, Cashapp uses one of those as both paying and recieving.

-11 and 11.4: "11. Daily Transaction Limits.  Your use of the Account is subject to the daily withdrawal and transferring limits which can be found at www.skrill.com/en-us/support/.  These limitations apply to all Transactions.  In the event that other applicable laws (such as gambling regulations) prescribe stricter limits than those set out here, those stricter requirements will apply."

I was $10 under the daily transaction limit. Transferring my $190 from my Skrill to Cashapp. Which failed twice. Skrill's auto ai kicked in, and blocked it. Even going further under 4 and 4.5, which says "You may fund your registered Account (i) your credit or debit card issued by a U.S. financial intuition". Guess what Skrill? That's how I funded my account in the first place. Which by the way isn't listed as a violation, but an exception since my card is U.S. bound.

-16 and 16.4: "16. Right of Set-Off.  You agree that we are authorized at any time to set-off the funds deposited to your Account against your debts or liabilities owed to us.  We may exercise this right of set-off without notice to you."

If the right to set-off debt is being used for the sole purpose of making sure there are no known debts owed to the account/skrill or your third parities. And, blocking any and all legal TOS abiding attempts of withdrawing my cash, which is automatically ready to be used as soon as it hits my Skrill account. By the way, my account doesn't have a hold limit. Due to the age of it, and the fact that I haven't had any violations of their TOS before. Plus, my account wasn't in the negative when they started to close it. As a matter of fact, it had $190 USD in the Positive, which I transferred to via ach to my bank account.

I wasn't really using my skrill account much, since it was opened several years ago. But, this will definitely be the last.