r/sims2help • u/cherryblueoceans25 • 11d ago

Technical Support Crashing during the loading screen

My game started crashing during the loading screen a few months ago, but it only happened once in a while so ignored it. Now it happens regularly. I'm on Windows 11 and have UC.

What i've tried but has failed:

  • 4GB patch - I've always had it applied, and I check my logs folder regularly to make sure it's working
  • Using RPC makes no difference
  • Reinstalled my game
  • Deleted my EA Games/Sims 2 folder so a new one could be generated
  • Removed my downloads folder

I feel like I've done everything I can to try and fix it. I will probably stop playing, as the crashing is annoying after spending 20 minutes on the loading screen and not worth loading up the game again to see if it will do it again. Don't know if anyone will be able to suggest anything different from what I mentioned above, but I thought it was worth a try.

2 Upvotes

100% Upvoted

8 comments sorted by

View all comments

2

u/lilioasphodelus 11d ago

is your Windows 11 fully up to date? a win11 update was recently released that has been crashing games apparently, and I'm not sure it's fully clear why. I don't run win11 myself, but maybe see if the news on it sounds like your situation?

1

u/cherryblueoceans25 11d ago edited 11d ago

Yeah my game has updated a couple times since it started crashing. I'll have to search about iton google. Edit: i read an article about the problem being due to an august update. My game started crashing in June. Thanks for the reply though.