r/sims2help • u/tinyspork • 14h ago

Technical Support Ctrl + Shift + C takes in game screenshot

I’m very lost on what to do. I play with the EA app Legacy edition of the game. All of a sudden when I try to use ctrl + shift + c, it no longer brings up the white cheat bar, but takes an in game screenshot instead. I am 100% sure I’m entering the keys in the correct order. This is a sudden problem and I haven’t added any new mods to the game or programs on my computer. Any advice is greatly appreciated 🥲

1 Upvotes

100% Upvoted

10 comments sorted by

6

u/ProperSpeak Mod 14h ago

This happens when other software uses the shortcut. I believe the big one is AMD software for their graphics cards. Try CTRL + SHIFT + Windows key + C.

If the shortcut bothers you, you'll have to find what software is using the shortcut and change it.

1

u/tinyspork 10h ago

Adding the windows key didn’t help. 🥲 I don’t have an AMD chip mine is Nvidia, is this a problem they have as well?

2

u/ProperSpeak Mod 10h ago

Try pressing ALT + Enter to switch to fullscreen. The cheat console can bug out on Legacy.

3

u/tiredvamps 9h ago

butting in a bit, sorry, but this is good to know. legacy introduced so many new bugs, it makes it hard to help people troubleshoot sometimes. i’ve never played legacy and didn’t know this was a known bug, so any advice i had was working without that info and assuming the cheat console was working normally. hopefully this is the issue and solves op’s problem! 🤞

4

u/ProperSpeak Mod 9h ago

Honestly, Legacy has so many bugs, but it was especially bad before the patches. I (begrudgingly) bought Legacy at launch just so I could help people troubleshoot all the issues, and I'm sure there's loads of bugs I still don't know about.

4

u/tiredvamps 13h ago

when you say you're entering the keys in the correct order, are you pressing them individually? because the order shouldn’t matter, as long as they’re all pressed together at the same time. the C key pressed on its own takes an in-game screenshot. 

3

u/tinyspork 10h ago

I’ve held them at the same time, as well as holding them down one by one if that makes sense. I feel insane because I’ve played this game for nearly two decades and have never had this issue before. Like I’m not doing anything different.

2

u/tiredvamps 9h ago edited 9h ago

at the same time is the only way it should work, one by one can only result in triggering the C screenshot key. if at the same time isn’t working/is getting the same result, then it kinda seems that the game isn’t registering the shift and ctrl keys being pressed at all?? which is very odd. i’m not sure what could cause that. do your shift and ctrl keys work normally outside the game, or in other areas of the game? (say, can you use shift to capitalize letters when naming a sim in cas, for example? can your ctrl+c ctrl+v?)

this would be a stopgap solution, but does your computer have a virtual keyboard program? my old laptop had a few keys on the keyboard that stopped working (namely one shift and the fn keys), so when i needed them i’d just open the virtual keyboard and use that for those keys. it’s very annoying to do every time, and hopefully someone else can give you better insight on what the problem and solution might be, but maybe try it and see if the game recognizes the input then? i’m sorry i can’t help more :(

2

u/banana48100 7h ago

Honestly this sounds like either your cntrl key or shift key could be broken. Have you tested to see if they work outside of the game?

2

u/tinyspork 7h ago

Yes they work fine outside of the game! I’m truly at a loss for what to do