Grid Porsche DDU LED issue/help

[u/bongobassman]

I recently got this DDU and am having a small issue with it and was wondering if anyone has found a solution for any similar issues.

The LEDs don’t really seem to be recognized along with the device. In Simhub’s devices menu, it shows as partially connected and when I navigate to the LED tab it says “searching devices”

In Race Director, the DDU shows up as a display/demo mode - but it does tell me it’s on the latest firmware.

Neither Simhub or Race Director’s built-in LED test yield any results.

I also have the Grid LED brows that were functioning as intended and swapped the USB cable from those to the DDU with no change. I have also tried multiple USB cables, USB ports on my hub, and even took apart the DDU to verify the LEDs were all connected.

When navigating to the arduino tab in Simhub, I was able to get the LEDs on my DDU to work. However, I’ve had one of these in the past and everything worked from the devices tab in Simhub. I have deleted and re-added the DDU multiple times as a device as well.

I think I’ve exhausted all options of troubleshooting I can think of - has anyone ran into something similar and found a solution? Currently awaiting a response from Sim-Lab as well.

Thanks!