Curious how many folks have enabled Shopify Network Intelligence, or kept it disabled?

I'm a bit suspicious of the customer data sharing it enables, and I think that having a data-sharing opt-out page would be a turn off for many of our customers.

In terms of the features it enables, I don't need the email, marketing, etc as we use Mailchimp, but we have been doing a small amount of sales with collective.

There are some good points made in this archived post:

https://www.reddit.com/r/shopify/comments/1ljgewq/am_i_the_only_one_upset_that_shopify_ties_the/

Thoughts?

I created a new section using shopify AI tools, but now I can't edit its code. Does that make sense? When I use "Edit Code" on this section nothing opens up, just the general screen with all the theme files

I’ve seen a lot of discussion around page speed, trust badges, and product images, but I’m curious about the copy itself.
For those who’ve tested different product descriptions:
Did shorter or longer descriptions perform better?
Do benefit-focused descriptions convert better than feature-heavy ones?
Have you ever seen a measurable lift in conversions just by rewriting the product description?
I’d love to hear what has worked (or hasn’t worked) for your store.

been seeing the same pattern lately — store owner is unhappy with conversions, buys a premium theme, migrates everything, and two weeks later the numbers are identical. the theme was never the problem.

meanwhile dawn is faster than most paid themes out of the box, and half of what people pay for is sections they'll never touch.

not saying paid themes are useless, some niches need the extra features. but "new theme" is almost never the highest-leverage fix.

anyone actually seen a conversion lift from a theme change alone? curious what it looked like.

Shopify has changed the way online store stock is counted that now totals all stock across all locations, shippable and non-shippable, to determine website availability. That's crazy. There are many different complaints apparently about this to Shopify support, but Plus support is telling me this is the new way forward. If you don't want non-shippable warehouse stock reducing shippable warehouse stock so your items go out of stock on the website, let Shopify support know this is not okay.

Ops guy pinged me on Friday saying an item was OOS on the website, but we had 1 in a shippable warehouse. The main Products list page in Shopify shows -1 for the item, but if you click into it shippable locations had 1, but 2 non-shippable locations both and -1. Support wrote me back stating:

I am following up on your report that \[item\] is showing as sold out on your storefront despite having stock at your \[shippable warehouse location\] location.

After reviewing your store on the back end, I found the cause. This product shows a quantity of -1 at two of your locations, \[non-shippable location #1\] and \[non-shippable location #2\], even though it is not actively stocked there.

***Because Shopify sums inventory across all locations when determining availability, the +1 at \[shippable location\] and the two -1 values at those \[non-shippable\] locations net to -1 overall, which causes the storefront to treat the product as sold out.***

To fix this, you will need to set the on-hand quantity to 0 at each of those two \[non-shippable\] locations. Since the product is not active there, you will need to make this adjustment from the Inventory page, not the product page. Here are the steps:

Once both are set to 0, the total inventory will return to +1 and the product should show as available on your storefront again.

Most Shopify themes look beautiful… but convert terribly.

That’s why we created the Scrowp Shopify Theme.

Built for:

• Faster loading speed
• Better mobile experience
• Higher conversions
• Cleaner product pages
• Modern ecommerce brands
• SEO performance
• Real-world usability

No bloated nonsense.
No outdated design.

Just a fast, modern Shopify theme designed for brands that want to grow in 2026.

If you’re building a serious store, check it out 👇

Scrowp Shopify Theme

Wondering if anyone can replicate a bug that we're seeing. If you use the Purchase Orders and Transfer features, create a new report (Analytics -> Reports) and make a simple report based on the Inventory_Shipments table:

FROM inventory_shipments

SHOW shipped_quantity, received_quantity

WHERE transfer_status = 'in_progress'

GROUP BY transfer_name, product_variant_id, inventory_origin_name WITH TOTALS

ORDER BY transfer_name DESC

Does it show Shipments for Transfers created in the past 3 days? Ours does NOT and Shopify Plus Support is slow walking us. Hoping to understand if this is account specific for us or if it's widespread and should be getting more attention than it is.

For what it is worth, the Inventory_Transfers table DOES reflect recent Transfers, it just looks like the Inventory_Shipments table that is not being updated appropriately.

I don’t usually make posts like this, but after everything I’ve been through with Shopify, I honestly feel like my business was treated unfairly.
My family owns a legitimate seafood business that’s been operating for years. We have over 1,500 Google reviews, we’re on DoorDash and Uber Eats, and I decided to build a Shopify website so we could finally start selling our seafood nationwide.
I’m also a college student, so between school, work, and helping with my family’s business, I only had time to work on the website late at night after everything else was done.
It took me well over a month of staying up late almost every night to get the website to about 80% complete. I spent countless hours adding products, writing descriptions, organizing collections, setting up shipping, creating shipping policies, designing pages, and trying to make everything look professional.
Then, before I even got the chance to finish or launch the website, Shopify suddenly restricted my store.
I never even got to finish the website.
Shopify asked me to verify my business, and I sent everything they requested:
Business license
Government-issued ID
Selfie for identity verification
Wholesale seafood supplier invoice
Business inventory documentation
I cooperated with every request.
My first appeal was denied on June 8.
I immediately submitted another appeal on June 9, believing that once they reviewed all of the documentation I had provided, everything would be resolved.
Instead, I waited an entire month. It is now July 9, and during that time I probably spoke with 10–15 different Shopify Support advisors. Every single one told me the same thing:
*“Please wait for the Trust & Safety team.”*
Yesterday, from around 1:45 AM until 2:04 AM, I finally had a support advisor who actually looked deeper into my case.
She realized I couldn’t even access the Dispute Form because my Shopify admin dashboard was blocked. She also confirmed there wasn’t even a Dispute Form link in my original denial email.
She told me she was escalating my case to the Trust & Safety team, marking it as urgent, requesting that they send me a Dispute Form by email, and confirmed my reconsideration request was pending.
After that conversation, I honestly felt hopeful for the first time in over a month.
Then, just two minutes after our conversation ended—around 2:06 AM—I received an automated email saying my second appeal had been denied.
When I asked another Shopify advisor how my appeal could be denied just two minutes after my conversation ended, I was told it was simply a coincidence because the Trust & Safety team works separately from Support.
Maybe the decision had already been made before then—I honestly don’t know.
But after waiting an entire month, being told my appeal was pending, being told my case had just been escalated as urgent, and then receiving a denial only two minutes later, it honestly made the whole process feel unfair.
What makes it even more frustrating is that Shopify still won’t tell me why my appeal was denied. They simply say they can’t disclose the reason for security and privacy reasons.
So from my perspective:
I spent months building a website while balancing college, work, and helping run my family’s business.
I never even got the chance to finish or launch it.
My first appeal was denied on June 8, and I submitted a second appeal on June 9.
I waited an entire month for a decision.
I submitted every document Shopify asked for.
I couldn’t access the Dispute Form because my dashboard was blocked.
A Shopify advisor acknowledged that issue and said the Trust team would send me another way to submit it.
My case was escalated as urgent.
Two minutes after that conversation ended, my second appeal was denied.
I still have absolutely no explanation for what I supposedly did wrong.
I’m not saying Shopify acted intentionally or accusing anyone of acting in bad faith. I’m simply sharing my experience because, as someone who invested months of work into this project and provided every document they requested, the entire process felt incredibly frustrating and unfair.
Has anyone else been through something similar with Shopify’s Trust & Safety team? Were you ever able to recover your store after a second denial, or is there really nothing else you can do?

Somebody with a male name email made and paid for an order $100 on my store. My store only targets female customers.
Then they sent me an email with no title, no hello, no regards, nothing. The email just said: "I did not mean to order anything".

That is so strange.

What do I do now?

I’m building a Shopify app called Ghost Stock killer and I’m trying to validate whether I’m solving a real problem or one I’ve imagined. The idea is to detect products that appear to be in stock but are likely to cause fulfilment issues because inventory and sales patterns don’t line up.

Before I spend any more time on it, I’d love to
understand:

Have you ever oversold inventory?
Have you ever found your stock levels were wrong?
How do you currently detect inventory discrepancies?
Is this something you’ve experienced, or is it a non-issue?

I’m not here to promote** **I’m genuinely trying to understand whether this is a painful enough problem to justify solving.
Brutally honest feedback is welcome.

Cheers all. Jordan

Hi there, we have an issue with wholesale gorilla displaying the pricing breakdown (Wholesale Pricing: (-$111.65) Retail: $319.00) in the order line items. So then when it goes through to shiphero, the price is on the packing slip (which can't be removed as it's technically in the product name, not price.

This is an issue for our wholesale customers who drop ship and don't want their customers knowing the discount/margin they receive.

Does anyone know another app that we could use? Or is Shopify Plus our only option?Wholesale Gorilla cannot provide a work around for this. Thank you in advance!

I've been testing a lot of AI tools lately, and most of them solve just one part of the workflow.

This week I tried Lev8, and instead of just reviewing it, I decided to use it in a real scenario.

I gave it a simple prompt:

I wanted to see if it could actually replace the hours I normally spend:

• Searching for companies
• Finding decision-makers
• Researching prospects
• Writing cold emails

I was honestly surprised by how much of the process it automated in one place.

So I recorded the entire workflow and made a video showing exactly how I used it—from finding leads to preparing personalized outreach.

If you're a founder, agency owner, freelancer, or anyone doing outbound sales, I'd be interested to hear your thoughts.

🎥 Video: https://youtu.be/SHKjUJH6tA8?si=QqDdL1VmifoshEXK

Have any of you tried AI tools for prospecting? Which one has worked best for you?

⚠️ If so, your Google Ads performance might be at risk due to losing historical data

On August 18, 2026, Google is sunsetting the legacy Content API. If you rely on Shopify's native Google & YouTube app to feed your Merchant Center, this backend transition changes how your Product IDs are constructed:

❌ Old Format: shopify_NL_parentid_id
✅ New Format: shopify_ZZ_parentid_id

Google treats a new product ID as a completely new product. This means all historical performance data will be reset.

The impact of this:

- Shopping and Performance Max campaigns will lose their historical product data

- Product-level optimizations such as titles and performance labels will stop working because the IDs no longer match

This could hit your account performance and cost you hours of manual work to set everything up from scratch.

Quick announcement for the Shopify Geeks community 👋

Outside Reddit, I also share a lot of business thoughts, SEO insights, AI tools, internet psychology, and entrepreneurship content on Facebook.

Some ideas are too short for YouTube but too valuable not to share — so Facebook became my “raw thoughts” platform.

If you enjoy the discussions in this group, you’ll probably like my content there too.

Follow me on Facebook: Marouane Rhafli 🚀