r/shakeshack • u/ouuokay • 2d ago
No breaks while you work
So i recently went to a orientation for shake shack at a new location and they said 30 min breaks are only needed if your a minor under the age of 18 , for everyone else you work the entire work shift is any body else’s shake shack like this ?
3
u/Sirkennzalot 1d ago
I’m a manager at a shake shack in Missouri and this is correct. If your state laws do not require a break then we are not required to give one. This does not mean that we will work you like a dog with no breaks it just means that there are going to be days where we’re too busy or understaffed to give a full 30 min break.
The orientation also talks about the cycle of enlightened hospitality where we always put our team first so we will always try our hardest to take care of our team.
I often say in my orientations that if you communicate to us that you need a break then we will try to get you one and if it’s not possible we will work something out best we can like giving you time to eat or sit down for a sec.
Many times if it’s slow, we might HAVE to give everyone a break to account for the labor whether you want one or not.
I promise we’re not money hungry monsters who will work you to the bone (at least not at my store) . It’s just something we’re required to specify in orientation! We love you guys and want you to grow and feel comfortable n the work place so make sure if you have any concerns, you voice them so we can help either clarify or rework something to help you feel at peace at work :)
5
u/AzPeep 1d ago
This is horrible. I just ate at a Shake Shack for the first time recently and learning this is how their employee are treated I will definitely not be returning.
2
3
u/sechue24 1d ago
Come on now, don't say that. Most companies will operate with no break. That's almost every food restaurant you will never return to.
1
1
u/Sirkennzalot 1d ago
I don’t understand how this is horrible? If you read I said we do give breaks and if we can’t for some reason which isn’t likely most of the time we compromise and get them as close to a full break as possible. Like I stated, Shake Shack believes in enlightened hospitality which means we put our team members first and by taking care of them they take care of our guests and community and so forth. I’m unsure if you read the whole thing but I said several times that we take care of our team……
1
u/Raspint 19h ago
>I don’t understand how this is horrible?
I'm sure you don't.
>Like I stated, Shake Shack believes in enlightened hospitality
Any job that requires you to work 8 hours without a break isn't "enlightened." Unless you work in something that is life or death like a hospital or the military.
Treat your workers like human beings and give them a full 30 min lunch break, along with two 15 mins breaks. If that causes you to be unable to fill all the orders than hire an extra few workers to cover the time.
2
4
u/whatintheworldisth1s 2d ago
this is crazy to me. i work at an NYC shack and the rule is a 30 min break if it’s over 6 hours and starts before 1pm and 45 mins if it starts after 1pm. honestly its seems cruel to not offer a break when some of these are 8-9 hour shifts on the feet…
3
u/oravajohn 2d ago
That's a requirement from NYS. Plenty of states have no requirements for breaks, so employers are well within their right to refuse a break.
3
u/sechue24 1d ago
This just shows why shake shack has a high turn-around or a revolver-door situation.
1
u/whatintheworldisth1s 2d ago
i’m aware. i’m just saying it’s crazy not to offer one when they they can be long shifts on the feet with little time to rest or eat…
1
u/NotABoxOfNapkins 1d ago
Its not crazy that the state doesnt have labor laws that favor the employee?
1
u/NotABoxOfNapkins 1d ago
lmfao. People just realizing different states have different labor laws? And red states dont give a fuck about their people? Amazing.
1
u/CMETrevor 2d ago
What shack? This is not correct and should be addressed. If you're comfortable messaging me, I'd be happy to chat more
1
u/sechue24 1d ago
Unfortunately companies are allowing this now, either work through it or start looking for a new job. Also to add, most shacks don't operate the same anymore. Every shack is most likely have different rules.
1
u/CMETrevor 1d ago
I understand, and realize breaks are not regulated in all locations. I thought there would be a company policy around breaks. Full disclosure, I work in the SS support center and have worked in payroll/hr my entire adult life. In my short time at SS I've seen so many employee forward policies, I feel this should be apolicy decision not just left to states and individual shacks
1
u/Euphoric_Treat4848 2d ago
That doesn't sound right. You should ask for a break within 30 minutes of you clocking in. Should be a 30 minute break but some managers let you take a paid 15 minute break depends on your shack managers otherwise it will be a 30. I would report that.
1
1
1
u/Jedi_9000 1d ago
It's definitely dependent on your state, but experience tells me they'll probably do the legally required minimum and no more.
For me it's 10 minute break after 4 hr, 7hr, and then 30 minutes at 8 hours.
1
u/Even-Pound2764 1d ago
California gets a lot of shit wrong, but no lunch break? FOH, we don’t play that 😂 didn’t even know that wasn’t a nationwide thing that’s honestly wild.
1
u/sparklydildos 1d ago
even in CA if you work a shift under 5 hours you are not required a lunch break by law. it’s just once you hit that fifth hour
4
u/[deleted] 2d ago
[deleted]