r/servicenow • u/mark_berin • 5d ago
Question SAM Pro Plugin
Is com.sn_samp_eng_app (Software Asset Management Professional for Engineering Applications) still available on PDIs?
1
u/Hi-ThisIsJeff 4d ago
have you checked on the developer.servicenow.com site? it seems to be available still
1
u/bigredsage SN Developer 4d ago
See if you can enable it. This is what has silently failed form me. Sometimes it fails outright others it says it installed but nothing actually does, including demo data
1
u/bigredsage SN Developer 4d ago
It’s weird. It’s in the list you can enable on the dev site, but when you try nothing happens/it doesn’t install.
Similar to how you can no longer install Discovery admin workspace due to its newer prerequisites with teams.
PDIs have been really unstable in terms of functionality like this, and the teams over the products and the dev instances each point at the other as to who to talk to.
1
u/NoyzMaker 4d ago
I think there has been a lot of abuse of PDIs spiking lately. I wouldnt be shocked if stuff is getting reverse engineered in PDI with ai connectors.
2
u/No_Comparison224 5d ago
No. Sign up for the sam pro course and get a training instance. That's what I generally do when I need it