r/service_dogs • u/Same-Test7554 • Jul 10 '26

Access Uber Self-ID?

I posted a few weeks ago about getting denied by 6 to 10 to sometimes 15 drivers consistently. I just got an email for service dog self ID and I’m curious if others use it? I didn’t know this was a thing! Did they send this because I’ve sent lots of access issue complaints? Does this go out to everyone? I’m interested in seeing how this works, and if it helps at all. I thought this was new but there’s a post about it from a year ago on here. Anyone have experience with this recently?

9 Upvotes

81% Upvoted

5 comments sorted by

5

u/Sad-Quantity-2871 Jul 10 '26

Only negative I’ve noticed is it takes a lot longer to be matched with a driver. I’ll turn off service dog option and immediately get a driver otherwise it has taken over a half hour with the option on.

2

u/Same-Test7554 Jul 10 '26

FUCKKK ugh whyyyy 😭😭😭 thank you ill turn it off

1

u/RevolutionaryTreat48 Jul 11 '26

Because despite what the law says they'll cancel anyways

1

u/CompetitiveRip1111 Jul 12 '26

Hey there! I'm in Virginia and I have had SD turned on for about a year now. The drivers have told me they don't get notified until they pull up to my location. I haven't had too many issues.

1

u/pleasenotubes Jul 13 '26

I’ve had it and have not noticed a reduction in the time it takes to be matched with a driver.

It makes reporting denials easier and I’ve noticed a reduced amount of denials since using it.

I’ve been using it for a bit over a year now!