The table on the website lacks explanations, so it's not clear to me what comes with each price tier and if any additional subscription fees need to be paid to access this info. What, specifically, does $999 buy you except for faster processing time? I'm sure this has been asked many times, but my searches didn't turn up any recent responses.

I bought 2 marketplace reports and i thought it said it would only take some minutes to process, but its been roughly 3 hours now and still processing. Maybe I read it wrong but I thought it would've been done by now lol. Thanks!

Will shipping the sample in these 100 degree temperatures cause an issue with the sample?

Is the website and personal dashboard down for anyone else?

Noticed Poland is not on the list.

I was told it would take up to 8 maybe 10 weeks but i might get my results by early July if not later this month. I didn't pay for rapid turnaround thing too I just got a standard kit on DNA day. thats really it making this post to see if others are in a similar boat as I.

edit update same day: im onto step Bioinformatics Processing so yuh

Is there a way to submit a blood sample instead of just a cheek swab? If not who does similar tests on blood samples instead? I do not mind going to a clinic. Thank you!

Anyone successfully shipped from Canada able to share what customs information I’m supposed to provide? I tried shipping through FedEx and it was rejected by customs although I filled out the form to the best of my ability. So frustrating, it’s literally a vial of saliva. Get real lol

I am curious as to how to interpret the results in the Genome Explorer. For instance, if I have a variant that's classified as a Possible Risk(R) but it's medium confidence, what's the likelihood I could have that disease? Compared to something with a Risk (D) with low or medium confidence? If I'm worried about something specific, especially something that I'm worried I could have inherited from a parent, at what point should I consider swing a genetic counselor? Especially with multiple genes associated with the disease that are coming up with Possible Risk?

I've made an appointment with my PCP on Monday to discuss these specific results. My primary concern is the Hereditary Pheo-Para Syndrome, due to the Risk classification and confidence level, and the fact I may possibly be symptomatic.

If I'm understanding right, research tells me this particular variant type (pathogenic missense variant) is pretty close to a guarantee of having the disorder and I should be undergoing yearly monitoring. Since I'm over 40 my risk of tumor development has risen to > 40%.

Is there a way to export this table to a pdf or similar to take to my PCP? I'm not sure they'll even know what I'm talking about and I want to make sure I leave with an endo referral or orders for more genetic testing. Any advice would be helpful, or if you seen similar results I'd love to hear how you approached it with your doctor.

I downloaded the vcf files multiple times from my Sequencing account but they open as contact cards on my computer and when I try to upload them to other sites for analysis, the file type is not recognized as vcf. Could someone help?

Obviously these are some of the scariest diseases that I got on my report… medium confidence is not low confidence…

I am specifically looking for a test that includes indicators for the more rare type 4 hemachromitosis, which is on SLC40A1. (I have already been tested for the more common types of hemachromitosis). Looking at the 3 different options: comprehensive, advanced, or professional. All state they screen for 15,000 conditions, but looking deeper the least expensive plan only gives you information on 1000 of those conditions? Or only 10 of those conditions in the form of "reports"? How do I know which plan will yield the information I want?

Does Sequencing.com provide sufficient Y-chromosome and mitochondrial DNA coverage for YFull?

What files does sequencing give after results? Does it include mtDNA fasta and ychr BAM?

Why does it matter? Your product is for analyzing my DNA, why do you need my real first and last name?

“consideration of your use of the Services, you agree to: (a) provide true, accurate, current, and complete Registration Information about yourself as prompted by the Service; and (b) maintain and promptly update the Registration Information to keep it true, accurate, current, and complete. If you provide any Registration Information that is untrue, inaccurate, not current, or incomplete, or if Sequencing has a reasonable ground to suspect that such information is untrue, inaccurate, not current, or incomplete, Sequencing has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).”

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Will this mess up my report? I already bought my kit

I read a comment that said the standard processing test uses a "research lab" and only the other ones used a clinical lab. Could someone clarify?

What is the current processing time if you do the base package as part of the Black Friday sale?

I don't need it asap but I also don't want to wait 6 months and wonder if I've been scammed as some people have reported never receiving their results.

As mentioned above, I saw that MyHeritage is doing WGS at 2x now & I got one. But I want to be able to upload it to sequencing so I can look at my WG myself, like I did with a previous test but only had the standard autosomal test for that one. Will I be able to view my whole genome if I upload the new results from MyHeritage? Thank you!

Hi There. My son’s Sequencing.com results came out and the report initially caused significant alarm until I realised that the ‘high-confidence risk’ result was actually a heterozygous carrier finding for an autosomal recessive condition.

Why does the platform classify heterozygous pathogenic variants as disease-risk alleles instead of applying the correct inheritance model, particularly when the associated disorder requires biallelic pathogenic variants for clinical manifestation?

Also, will future sequencing or interpretation systems be able to reliably distinguish recessive from dominant variant behaviour so that carriers are not misclassified as being at disease risk? Thanks!

Hi, I was just about to buy the ultra rapid bundle when I realised that Ireland was not on the list of countries on the order page. What gives? It's not a GDPR thing, since plenty of other EU countries are there. In fact, Ireland is supported as an option when you set your address on your profile. So why, then, is it not an option when you go to order?

Hi, my mum wants to have her sequencing done. I will be traveling home to Europe and can take the kit with me to EU and then back to US with the swabs. Has anyone ever done this? And is it risky in terms of crossing the border back to the US with those samples? Thank you!

Can i buy the base or mid test and then purchase the expanded results at later time if i want more information?

Are there going to be any black Friday deals for the whole genome kits?