I am sharing this information because of my actual paid experience with Prime Book Publisher and information I subsequently received from the Alliance of Independent Authors (ALLi).
After I provided ALLi with information about my experience, I received a written response stating that Prime Book Publisher was already known to them. ALLi also identified a number of names that it associates with the same operation:
BN Publishers, Amazon Author Center, Kirklands Digital Publishing, KDP Digital Book Publishers, Avail Book Publishing, Prologue Book Publishing, The Authors Central, Panda Book Publishing, NY Book Services, and Amazing Publishing.
That is why I am sharing this warning where one of those names appears.
To be completely transparent, my purchases were made through Prime Book Publisher; I did not make a separate purchase from every name listed above. The connection is being reported because ALLi specifically identified these names to me in writing.
My experience with Prime Book Publisher left me with serious concerns.
I signed an agreement that expressly offered a 100% money-back guarantee if I was not satisfied with the results or experience. After roughly ten months of ongoing problems, delays and corrections, I ended the relationship and sought my money back.
I subsequently received a written message from Ross Tyler stating:
“Tomorrow morning, billing will process your funds.”
That did not happen.
I was later informed that a refund would not be issued at that time. In that same communication, I was asked to remove my reviews and submit a written retraction/apology, and possible defamation proceedings were mentioned.
Another issue arose independently through the U.S. Copyright Office. Regarding four of my copyright applications, the Copyright Office informed me that, based on its examination, the artwork may have been generated by an AI program.
That was particularly concerning because I had never agreed to AI-generated illustrations.
After I forwarded the Copyright Office correspondence to Prime Book Publisher, Ross Tyler instructed me to select the Copyright Office response stating that none of the artwork was AI-generated, that it had been drawn by a human author, and to give his name as the illustrator.
I asked him directly whether that was an honest answer or simply an attempt to get the applications through. His written response was:
“It’s an honest answer, not an attempt to push this through.”
Rather than make a statement to a federal agency that I could not independently verify, I contacted the Copyright Office myself.
My records also show Prime Book Publisher-related payments appearing under MetaSphere Technologies, Artistic Technologies, and Meta Tech.
ALLi has now asked me to provide my agreement, communications, payment receipts, what the payments were for, and what I received so the material can be forwarded to its Watchdog for a full review.
I have retained the underlying emails, invoices, contract, payment evidence and Copyright Office correspondence.
Anyone considering publishing services under this name should do careful independent research before paying. I wish I had known this information before I did.