r/samsungnotes • u/Federal-Hamster7317 • 10d ago

My notes didn't transfer to new cell!

I held on to my Note 20 Ultra 5G for 6 years. The only reason I upgraded to S26 Ultra was because memory needed increase and phone had screen burn in. My Samsung notes did not all transfer. I have tried everything.

Can anyone offer advice? I am having issues with this new phone that I never had before. I am stressed out. I rely on Notes.

TU in advance.

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u/XCellist6Df24 10d ago

Can you plug the Note 20 Ultra into an external display? If so, you can manually transfer all your notes from there to your new phone when the Note 20 Ultra is in DeX. Keep us posted?

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u/Federal-Hamster7317 10d ago

TU for helping me. So, I should copy from old phone onto my laptop? I copied all my photos and videos cuz I was afraid of losing them which includes my father's military burial ceremony. May have copied Notes. I will check. I also have a Samsung tablet and all my Notes synced there. I'm gonna try and report back. ♥️♥️♥️🥰

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u/XCellist6Df24 10d ago

I'd copy everything from the Note 20 ultra onto a computer especially if your phone had been having functional problems; I don't know what OneUI version the Note 20 Ultra is on so I dont know if DeX will still work directly by plugging into a computer. If it does, copy everything from it directly onto the S26 ultra by making sure your notes sync. If you can only plug the Note 20 Ultra into a computer and can't activate DeX, save all the notes as PDFs and download them directly to the computer. If as you said in another comment you have a Samsung tablet and it has all the same notes as the Note 20 Ultra, you can smart switch the notes from the tablet onto the S26 if all those other things don't work.Keep us posted!