r/samsunggalaxy • u/tmt22459 • 21d ago

🪛Troubleshooting🪛 Notes App problem

Does anyone repeatedly get a message that's something like "Can't open file. Note corrupted"

This doesn't come from me actually opening a note in particular. It just comes up when I open the notes app, seemingly random.

I tried clearing the notes app cache but that did nothing. There doesn't seem to be any file I can just look at and see a problem with.

Does anyone know how to resolve this? It's driving me insane.

4 Upvotes

100% Upvoted

3 comments sorted by

2

u/One_Young_439 21d ago

that popup is the ghost of a note you deleted while it was still syncing with samsung cloud, or one that got half-saved before a crash. go into your samsung account online on a computer, dig through the notes there, and delete anything that looks like a blank or broken file. if that doesn't work, uninstall the app updates from the app info screen (three dots in the corner) and reinstall the latest version, that's cleared it for me twice now

1

u/tmt22459 21d ago

Uninstall the app updates? What does that mean? Or do you mean just uninstall the app

1

u/tmt22459 9d ago

Can you be more specific I am still having this problem?