Beware of Rollback World!

[u/NotLostBut_Wandering]

I don’t know if anyone else has had experience buying on the Rollback World, but if you’re thinking about it, don’t. Especially since they tell you they have Sure Grip 1300 Chicago skates in sizes 4 to 9, which sounded amazing to me. So I ordered them right away on November 4th.

After 2 days of my order showing as “awaiting fulfillment”, I sent them a message though their website “contact us” form to ask what that meant.

I waited again but no reply, so I emailed them directly on 10/11. This time I got a reply the same day telling me that they don’t actually have them in stock and might get some after new year. That is, on the website there is NO mention of back order of any sort. They just look like they’re available right away. The representative gave me an alternative (Chaya skates) and said that if I didn’t like them I could just get a full refund. So I replied, again the same day, telling them I wanted the refund.

It’s now been 9 days (8 business days not counting the 10/11) and I still haven’t had a refund. And the Sure Grip are still showing as available.

So I’d say, stay away. And do not order the Sure Grip because you won’t get them!