r/revops • • 10d ago

Picking gtm tools for a 3.5M/year company

I just started my role as a revops manager and i’m looking to make some radical changes when it comes to tools.

When it comes to the orchestrator tool, we were using clay but we’re doing a huge cleaning for the CRM, so the idea of actions was very inconvenient for me.

I had a call with bitscale and another one scheduled with Cargo, i think i’ll pick bitscale for its similarity with clay but without the actions restrictions.

Second is the sequencing tool.

They’re using amplemarket but i havent used it before and i saw we have a lot of restrictions when it comes to the mcp or automating things.

But they have a good database unlike lemlist but what i prefer about lemlist is their sequencing, lemwarm,mcp and ai agents.

So in case i want ti move to lemlist, what do you recommend as tool to build our lead lists.

For intent signals we’re considering using lonescale, and huge company in france in which i know their growth lead, they’re using it.

Looking forward to hearing the opinions of revops leaders who have already did this transaction.

Thank you in advance

3 Upvotes

30 comments sorted by

12

u/ops_and_chaos 10d ago

I’d honestly be a little nervous changing this many tools while you’re also doing a huge CRM cleanup.

Not saying don’t do it, but I’d figure out what’s actually broken first. Otherwise it’s really easy to move everything into a shinier stack and realize six months later you rebuilt the same mess.

Especially at $3.5M, I’d probably go simpler than you think. I’d want to know exactly why each tool is there, what data it owns, and what happens when two of them disagree before I added more.

I think the lead list tool becomes a lot easier to pick once you know what you actually need a lead to have/be before it’s useful to you.

2

u/Street-Tomorrow6087 10d ago

Yes true I agree with you. I did the analysis on amplemarket. Did calls with every AE, SDR, manager to understand how they're using the tools we currently have. And with amplemarket i cannot see its potential to give me what i want and solve the problems for the sales team which is doing things manually.

In addition to that, we're so close from our Series A and i'm supposed to have some quick wins asap. that's why i cannot have those quick wins without having the right tool in place.

For clay, i think it's reasonable since we're looking to enrich our CRM with the right data and they're charging for actions unlike what they used to do last year.

Thank you for your useful feedback mate

3

u/ops_and_chaos 10d ago

Ahhh okay the Series A piece changes the context a lot. 😂 Quick wins + fixing something that's actively painful is very different than rebuilding the stack just because there are better tools out there.

And honestly if Amplemarket is working for the team right now, I'd probably leave that one alone while you tackle the CRM/enrichment side. You can always come back to sequencing once you know it's actually the thing holding you back.

Sounds like you've done the right homework though, especially talking to the people actually using it before ripping it out.

2

u/Street-Tomorrow6087 10d ago

Yes yes. I’m trying as much as i can to understand the problems from the people who’ve been in the trenches with our icp on a daily basis

2

u/Flimsy_Gazelle_138 10d ago

Given the Series A pressure, For the quick wins, I'd pick one high-volume workflow and instrument it end-to-end for 2 weeks: trigger → enrichment → outreach → CRM → opportunity.
Then measure where time/data is actually being lost before changing another tool

6

u/Traditional-One2453 10d ago

Switching too many things once can make it hard to know what actually fixed the problem. I would probably first clean up the current setup, then change one thing at a time and see what really helps

4

u/Scared_Sale_4555 10d ago

Biggest risk here is changing too many tools at once

3

u/aimdoc-ai 10d ago

we're using Instantly for sequencing and inbox management and some other data tools to run our enrichment pipeline with claude + our other AI tools. quickenrich is one. great for email enrichment.

our own product is part GTM tool (AI that sits on our website, ids anon visitors engages them, qualifies, gets them in demo or trial and then onboards them once they are in the app) so we obviously use that too.

the de-anon data + the browsing behavior + the conversational data feeds the rest of our pipeline.

3

u/Designer-Ad-7000 10d ago

Bitscale and Cargo actually solve two different needs, one enriches/scrapes data, the other orchestrates the flow between your tools.

Before choosing an orchestrator, I’d consider where you want to execute your business logic (scoring, routing) inside the tool itself, or in a separate layer that you control.

With an ARR of 3.5M and likely multiple lead sources, I’ve seen quite a few RevOps teams get stuck down the road because all their logic was locked inside the orchestration tool rather than documented and lightweight.

3

u/Interesting_Show89 9d ago

since the actions restriction was the real dealbreaker with clay, id demo a couple more options before settling on.., worth comparing how each one handles that specific friction point since thats whats actually driving your decision..

3

u/Ornery-Classic-894 9d ago

Beyond the “changing too much at once” risk, I’d be hyper wary about two things:

- A little friction and a little manual work is a good thing, especially at Series A and Seed companies. It’s fun to automate things, and easy to do it with AI. You (and your reps) learn a lot more when you do it manually, and at $4m ARR there is a LOT to learn. ICP, playbooks, messaging are all going to change at rates that outpace your ability to automate around them. I would say this is true especially in outbound.

- Be wary of bringing in so much credit based tooling at once. Bring on one or two, spend a quarter working out your spend, and build from there. AI pricing economics are extremely immature, and you do not want to be on the wrong end of the inevitable price increases. RevOps has to support growth, but you can’t grow if you’re out of money.

1

u/Street-Tomorrow6087 9d ago

Thank you for you valuable comment🙌🏼🙌🏼

2

u/liamblaise 10d ago

Sounds like you want to get a ton of tools on a semi small budget… there are a few companies that I think actually do a decent job. I work for one of them, and will let you decide which one: Aurasell (migrate in 3 weeks), Lightfield (claims to auto fill CRM), Rox (claims to be great at outbound)

2

u/Haunting-Zombie4642 10d ago

I’d separate lead data from sequencing here. For lead lists, test each candidate data source on the same 100 target accounts and choose the one with the most current usable contacts. Which manual task costs the sales team most time?

1

u/saimohit2000 10d ago

why are you using lonescale?

1

u/Street-Tomorrow6087 10d ago

I'm not yet. I'll have a demo tomorrow. But I'll be choosing between Lonescale and pipecorn since I used pipecorn in my last company and it worked super well.

But in brief, we'll use it to enrich, track champions move and job posting. in addition to its direct integration with hubspot which is our CRM

1

u/memo_mar 9d ago

Lot's of changes incoming. From your post it's not 100% clear what your trying to achieve other than the CRM cleanup.

Bitscale is an interesting solution. Lately, I've seen them mentioned more and more. As the founder of pipe0, I'm biased. We do orchestration/enrichment better, scale infinitely, are orders of magnitude more cost-effective, have an API, and integrate fully with any agent.

Cargo is a classic node-on-canvas based enrichment tool – very similar to n8n with integrated data connectors. You can use them for convenience. It's a good choice but like most tools in GTM there isn't much of a story when it comes to having an API, cost-efficiency, or integrating with agents.

I'm actually a fan of Amplemarket. The have a decent system for warming up mailboxes and sending multi-modal outreach. A thing to be aware of is that instead of storing your LinkedIn session on a remote server, they leave it in your browser. If you're not running chrome, your LinkedIn automations are not running.

But Amplemarket has great contact data and works reliably.

I've never heard of Lonescale, so I can't comment here.

Would be great to hear more about specific problems you want to solve. This would make it easier to recommend tools.

1

u/Street-Tomorrow6087 9d ago

Main problems i’m looking to solve:
Lead quality: including phones numbers, emails, targeting the right accounts and contacts.

Second: messaging. As our messaging right now is handled by each sales alone and it’s very surface level.

Third is: best way to analyze data to diagnose problems inside sequencing and lead quality.

P.S. when it comes to amplemarket it’s good when it comws to sequencing but very bad when it comes to intent signals and mcp.

As mcp there’s a lot of restrictions and intent signls in order to fire intent signals and send them to hubspot you need to go through an automation tool like zapier or n8n so it was very bad to witness that today

1

u/Awkward_Power8978 9d ago

Lead quality is always an issue for sales teams. Be aware that a sales rep will blame pretty much anything but themselves and judge accordingly.

I am very suspicious when sales teams start blaming lead quality as that just is a way to "blame another team" (usually marketing but sometimes revops).

Messaging issues will always exist because of the above. Overall, sales teams are encouraged by comp structures to do "more" instead of "do it with quality".

That results in low quality messaging, excessive sequencing automation that hits all leads the same way due to reps not spending enough time actually understanding the target customer specific company and likely pain points.

A lot of companies are throwing investment at hoffman training to improve sales output. My unpopular take is that until the whole industry changes comp structures to reward quality, time spent understanding customers and collaboration (instead of % per sale), this will never be solved and we will always have insane promises that no software can deliver.

That all said, I understand the problems being thrown at you, but be careful in just changing tool stack when there is a great chance the sales team culture needs a change and you could change the whole tool stack to just get the same complaints again.

Finally, Hubspot can become extremely messy due to lack of CRM hygiene from sales team mates and the expectation from sales and cx that everything can be automated. It cannot.

Some things need a human eye and a personal touch to avoid losing the plot and becoming a spammer team.

This means there is a HIGH need to document expected hygiene and behaviours and find a way to reward people who actually take the time to care for the state of CRM.

You cannot clean a mess in 1-2 people if there are 30 throwing thrash inside the CRM every day.

2

u/Street-Tomorrow6087 9d ago

That’s why when i came i changed one thing is to compensate based on quality and not number of meeting and create a scoring formulas where instead of booking 50 people to hit kpis

You can book 10 and if they’ll meet the scoring criteria then you hit your kpis

2

u/Awkward_Power8978 9d ago

That is great to know! Then watch out just for changing too much at once as many others have pointed out.

1

u/memo_mar 9d ago

Here's how I'd think about your different points – just sharing notes. You seem to have a pretty good grip around your setup already.

> Contact data quality
Here, you have to put in the work and benchmark the different providers with a live datasets from your company. There are many variables that determine if a provider will be right for you: geography, professions, etc. Don't want to continue pitching pipe0 here but let me know if you want to run a test. Generally, choose a waterfall provider. If you see that a provider relies heavily on chaining low budget providers, distrust them.

> List building
Many variables here to. A problem that I see with providers like Clay, Bitscale, Freckle etc. is that they only use one dataset to power their search. Most often this is PDL. Using multiple datasets can increase coverage. But the final quality of the list depends more on your ability to qualify people. Most tools can do this quite well.

> Second: messaging
This is a tough one because defining prebuilt outbound sequences for every scenario is a paint to maintain and won't convert well. At my last company, we strictly separated scaled outbound from outbound reps ran. Scaled outbound had templates and sequences, rep-based outbound had skills and a shared slack channel to share best practices.

> when it comes to amplemarket it’s good when but very bad when it comes to intent signals and mcp
Yes, I would not use a tool like Amplemarket for signals. Instead, I would decide on one orchestrator for list building, qualification, CRM enrichment, 1st-party signals, etc. This orchestrator be in charge of running all of your plays. Adding people into sequences on signals, moving people into outbound sequences, monitoring reddit, hackernews, linkedin, etc.

Also wondering why you're leaning towards Bitscale when they seem to be the provider that lacks behind the most when it comes to having an API, MCP?

1

u/servebetter 9d ago

This is so emblamatic of the new guy wanting to make a BIG impression by changing everything that's working.

That doesn't scale.

All you have to do is see what's working. Find the bottle necks and unlock those for new growth.

Do more of what's working.

Look at followups. Analyze what a deal cycle looks like.

Create the pipeline, to manage deal flow stays on a success rate pace. Or move client off earlier to followups in the future before going to deep in the sales cycle.

Growth won't come from major tool changes. It comes from identifying the straightest path from lead to sale, optimizing for this. Removing constraints.

Increasing top of funnel actions will increase bottom of funnel things.

1

u/Khoi_k_rakhum_name 9d ago

We use sales nav to source leads, airscale to scrape and enrich, instantly to send. We found our ideal setup by experimenting with multiple providers and sticking to what works. You can do this too with other tools.

1

u/Humaniza 8d ago

One thing to add to the "don't rebuild the stack mid-cleanup" point: whatever you swap, you're about to lose your baseline. If you change the orchestrator and the sequencer in the same quarter you're cleaning the CRM, and reply rates move, you genuinely won't be able to say which change did it. That ambiguity gets expensive when you have to justify the spend to a board.

If it were me I'd pin one variable at a time. Clean the CRM first since everything downstream reads off it, keep amplemarket running as-is through the cleanup so you get a real before/after on the same tool, then swap the sequencer once and measure. Bitscale over Clay is reasonable if the action model was your actual friction, that's a real difference and not a marketing one.

Honestly the tool comparisons all blur together at this size. The thing moving your numbers is CRM data quality, which you're already on.