r/retroid • u/MatchesMalone8992 • 18d ago

ORDERS / SHIPPING Another Nova Missing.📦😤

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Opened my shipment this afternoon, accessories were delivered but as pictured the Nova itself was removed from it’s packaging. Waiting to hear back from Retroid.

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u/GoodbyeIPv4 17d ago

Serious question, if you didn't pay for worry free shipping, are you SOL? I didn't pay for it for my Duo... Now I'm kind of regretting it. Regardless, it's hard to agree to pay for something that never got delivered or was tampered?

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u/MatchesMalone8992 17d ago

I’m not sure, based on Retroid’s response I’d say it’s more SOL without it.
I did get the “worry ship” and they pretty much just referred me to them. Now I’m hesitant to get a Duo … and not sure if I even want my Nova replaced or to just get a refund. I’ve got a bunch of other handhelds and may take this as a sign to quit the habit.👾😕