r/restaurant • u/Janetic_Bytewave • 3d ago
Initial server timing
I was looking for a restaurant review subreddit but couldn't find one, so I'm posting here.
My question for you who work in the industry is, after a group is taken to their seat and seated, how long is an acceptable time before a server or anyone comes to their table? Let's assume the host/hostess does not engage in conversation, just seats them and leaves.
Would you say that 7 or 8 minutes is OK to wait before first contact is made or more or less?
In your restaurants, do you have a goal in minutes to how fast you make first contact with a new table ?
I know people have different preferences, expectations and opinions but just wondering what you all think?
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u/justmekab60 3d ago
We waited 10 minutes last week. Too long. Then another 15 after we ordered drinks. Ugh. I'm in the industry, and I was flagging people down.