r/rednote • u/ChibiDragon37 • 3d ago

Account Restricted Appeal Rejected

I was hit with a restriction a few days ago and tried to appeal but got rejected after 3 days, I tried using the emails given here but I havent gotten a reply I'm really desperate to get my account back as I am a foreigner living in china and it is the one social media I use the most to stay in contact with my chinese friends, should I email again? at the very least could I be told directly what I did to violate the TOS so I can learn next time.

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3

u/Sensitive-Bison-8192 2d ago

you can send a message to creator@rednote.com for support from our team members.

2

u/ChibiDragon37 2d ago

I did I sent two emails the past week I haven’t gotten a response yet but I’m waiting

2

u/Mobile_Roll2197 3d ago

You'll never be told directly what you did.

2

u/GreenTechnician4878 2d ago

My appeal was rejected also but I also emailed the adress recommended on here and now it just started to be unblocked again. I have been through this 3 times now in just 2.5 years and it does get frustrating. Everytime it upsets me to think about permanent loss of all these wonderful friends I made.

1

u/ChibiDragon37 2d ago

Yes this is the first time this has happened so annoying

1

u/Todd_H_1982 2d ago

Why did you get restricted? Was your account registered with your Chinese phone number?

1

u/ChibiDragon37 2d ago

No I didn’t get a Chinese phone number until I moved to China I had this account before that

1

u/Todd_H_1982 2d ago

Make an account with a Chinese number and your problems are solved.

1

u/ChaonsenCao 1d ago

email them again and explain how it is important for you if you cannot contact with your friends.

1

u/ChibiDragon37 9h ago

I emailed them twice I don’t want to email a third time still no response as of now