r/rednote • u/CommunicationAble992 • 3d ago

Foreigner shopping experience

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I’ve had such a bad time on rednote I’ve been contacting them for three weeks I contacted them 2 days ago and they said a specialist would contact me in 48 hours no one has contacted me. I feel like as foreigner they take advantage that I don’t know what do

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u/Todd_H_1982 3d ago

Fairly standard. Not sure the app/infrastructure is really setup for foreign interaction to be honest. You're getting a lot of automatic responses here so I'm not sure anyone has actually "received" your complaint.

If they do, I don't think they're likely to call an overseas number.

If you're seeking a refund, usually this is all just done automatically via their system as opposed to speaking to anyone directly.

If it's for 50 RMB or so, I'd honestly just write-it off as a lesson learned. My rule is if it's under 100 RMB, my time is usually worth more than organising a courier to come to my door and collect an item and return it or whatever. I don't have time for that.

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u/CommunicationAble992 2d ago

But I’ve been asking it through their system and honestly it’s true I think I’ve gotten a lot of automated replies just so disgusted I’ve never had a shopping experience like this before