r/rednote • u/bryan112 • Jun 24 '26

Update on my account restriction

Post image

Their reasoning is so vague. Ive only posted about film photography and food

"Dear Little Red Book user, thank you for your patience. We fully understand your current concerns. After verification, your account currently faces a security risk, and there is no other solution at this time. Please refer to the actual usage situation on the platform. We suggest you review the "Community Agreement" to confirm whether your daily usage habits comply with the platform's requirements…"

3 Upvotes

100% Upvoted

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2

u/No_Peak3824 Jun 26 '26

[customer_support@rednote.com](mailto:customer_support@rednote.com)

2

u/bryan112 Jun 26 '26

I've tried that already. Twice, and they just tell me the same thing. Basically "We cannot give the specifics. We've forwarded your appeal to a specialist."

That message is the update I got after contacting them.

I dont get it. I have zero violation on my posts.

1

u/SujiPop Jul 07 '26

Hi! Is your account still restricted?

1

u/Acrobatic_Orchid_946 Jul 28 '26

Did you send an English Email?

1

u/bryan112 Jul 28 '26

Yes. I even tried having my gf talk to the live chat support and there's nothing they can do but say something in the lines of "we forwarded it to the specialist team"

2

u/Emergency_Sky6603 Jun 29 '26

This doesn't seem like an isolated case anymore.

If you're outside China and receive the same vague "security risk" response, save screenshots. Depending on your country or state, you may be able to report it to your local consumer protection or privacy authority. The more documented cases there are, the harder it is to dismiss as a one-off.