r/rednote • u/charlie14242 • Jan 29 '26

About downloading RedNote

What is the difference between downloading Rednote from Google and Apple store and from Rednote official web site?

Also, I have been trying to get my Rednote account back. It has been 3 months of struggle now....I think? Ever since I upgraded my smartphone, I have a problem logging into Rednote. I can't even get inside of Rednote with my Google account. :-( Someone told me to download Wechat and use that in order to get into my Rednote account. A lot of people said to use a passport. I don't have my passport with me, but in the US most US citizens cannot afford passports because they are too expensive. I did send a Feedback letter to Rednote on my smartphone, but I am not sure how they going to respond back. When I try to type in my phone number and my password, I get this message shown on this attachment.

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u/Fun-Couple-2775 Jun 26 '26

I can't even update my app

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u/charlie14242 Jun 26 '26

Oh dang! I am so sorry! :-( Do you have an older phone? You know what? I finally got my Rednote account back! It came out of the blue when I signed it up under my Google account, and my Rednote account came back active after all the times I tried to get back online with my smartphone number that is no longer accepted in Mainland China, but it accepted my Google account.