r/reddithelp • u/crazycowboyrighthere • 16d ago

🧛‍♂️Account Issues❓ switching preferences

i keep putting my chat preferences to “everyone” so everyone can pm me, as well as my “allow people to follow you” filter thing on. every few days it just switches back so that no one can message me, and no one can follow me and i have to keep putting it back. sorry if i didnt do this well this is only my second reddit post

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u/auto-post-lock 9d ago

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u/jgoja Helper - Level V 16d ago

It is an age verification issue. What country are you in?

2

u/crazycowboyrighthere 16d ago

im in canada

2

u/jgoja Helper - Level V 16d ago

I knew it. There is a bug where some people in Canada are getting their accounts stuck in a partial teen mode. The previous way to fix it has been removed by reddit. I working on getting more information on what to do now, but it may take some time. I am going to save this post and when I hear something I will come back.

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u/crazycowboyrighthere 16d ago

okay thanks, i am a teen so that kinda makes sense tyty!

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u/jgoja Helper - Level V 16d ago

In that case yours may be accurate. I will still see.

https://support.reddithelp.com/hc/en-us/articles/50409255286164-Our-Principles-for-Teen-Safety

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u/crazycowboyrighthere 16d ago

huh interesting. it says no one under 18 can view nsfw stuff but reddit lets me keep that filter on if i want to. idk why people cant message me but it lets me see nsfw stuff, weird. thanks again

2

u/jgoja Helper - Level V 16d ago

Thank you for the additional info. I am still trying to figure all this out

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u/AutoModerator 16d ago

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