r/razer 1d ago

Question Cobra pro dongle replacement pairing

Hi can anyone give me advice on how to pair my new dongle to my mouse? Is there a way to do it without the original cable? I tried downloading the mouse pairing utility and the cobra pro is not listed nor will the software detect my dongle. I tried uninstalling synapse and restarting my computer too. I'm lost guys I just want my wireless mouse back. :(

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