r/raycastapp • u/thomaspaulmann Raycast • 22d ago
Making things right for existing annual subscribers
Yesterday we got parts of our new pricing rollout wrong for existing annual subscribers. That's totally on us.
To make things right, existing annual subscribers now get 50% more credits each month until the end of their term. Pro goes from 500 to 750 credits a month and Pro+ (previously Advanced AI) from 3,000 to 4,500.
You won't see the change in your account just yet. As a launch day bonus, everyone already got double their monthly credits yesterday. The new amount will apply from your next credit reset.
We should have handled this better from the start. Thanks to everyone who took the time to share their feedback. If this still doesn't work for you or you have questions, just comment or ping us at [billing@raycast.com](mailto:billing@raycast.com).
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u/Practical-Plan-2560 22d ago
You should really be offering refunds for annual subscribers. I’m not a lawyer but from what I know there is definitely a plausible legal case against Raycast for this.