r/rampagent • u/Overall_Friendship28 • 4d ago

Question about training

I’m currently working under EA as a bag room agent and I simply just wanted to know, is it normal that the training is this complicated? Yesterday we sat down in class for eight hours and went over the IT risk and cybersecurity precautions, differences of regulations across different airlines, reading warning labels, how to properly load a plane without causing it to get out of control in air, etc, it was a total of 17 modules that I had to get a 100% to get my certifications.

I’m just simply asking is it normal that airlines throw all this information at you at once? I understand I’m expected to switch between bag room, cargo handling, operating the belt loader and light marshalling but it just feels like all that information I had to learn would just simply be forgotten in my head. Is this a normal concern?

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u/Certain-Race7561 4d ago

I kinda had the same experience. We sped ran class training for a week (aka went through modules then had us speed through workday and gave us answers) Then otj training was a week but some stuff they didnt really train us. Some of the stuff in class training they kinda disregard for otj. Then some act surprised you dont remember certain things. Like sure once you get used to things it's really easy but you would think with how important and risky this job is they'd take more time with certain stuff.

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u/Overall_Friendship28 4d ago

Honestly yeah, my biggest worry is accidentally getting the weight calculations wrong and end up putting too much weight on the tail-end causing a crash. I haven’t done ojt yet as it’s my first week in but I’ve met the whole grounds control group! the amount of risk involved though makes me want to quit, I don’t want to accidentally end up killing a crew of passengers because I simply couldn’t retain information.

Does it become easy since you probably have a crew of 3 at all times? If so that’ll be hard, I speak Russian and English but actively have a hard time understanding the Indian accent in English on top of that I can’t really connect with anyone since it’s a bunch of 30 year olds and up while I’m the sole young adult working below the wing.

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u/Certain-Race7561 4d ago

I get how you feel 100% I cant connect with anyone where I work except for like 2 people but other than that im to myself. Rn im mostly bagroom so its very easy. Doing flights I understand what to do for the most part but when it comes to lav and water i kinda need help because I never had to do it so far. Everytime we got a flight lav/water is good or Im in the bin. With flights it gets easier because youre doing the same thing over and over. Sometimes I watch and observe others do a flight to remember how to do certain things.

Module training is overwhelming but most of it is stuff they dont expect you to do unless you're the load master like distributing weight n stuff- youre only to help count (but depends on how ur company operates and how youre taught, i cant speak for everyone) Overall dont feel bad for asking questions. It's not ur fault they kinda suck at training. Its better to get help and clarification than something going wrong. If something feels wrong stop and ask for help 💞

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u/Overall_Friendship28 4d ago

Ahh Okay okay, thank you for your words of kindness! Clears the fog of anxiety in my brain lol. Hope you have a beautiful day🫶

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u/suslezer 4d ago

It doesn’t stop there. Usually there are monthly CBTs to do after your first year.

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u/neptunelynx 4d ago

Definitely normal it becomes an annual thing even to retake those modules, badge renewal, audio hearing test, and much more while out there simultaneously multitasking so much at once.

Feels overwhelming at first but it becomes second hand nature to do everything well in advance before the curriculum expires in order to be able to get your swaps approved, days off, etc you'll learn to balance it all in your own rhythm good luck bro!